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Remote Inspection Solution

The next level in claims management

Claims and underwriting inspections have never been this easy

Imagine a policyholder calling in a claim, whether it be property or automotive related. Within minutes, the policyholder is connected to a customized app on their smartphone (compatible with IOS and Android devices) with the help of a claims adjuster. The app lets the policyholder record damage on the spot, enables a claims adjuster to view the video or photo(s), as well as capture inspection report notes and even fully settle a claim the same day, in many cases. Underwriters can also use this solution to expedite the underwriting inspection process and eliminate the need for third-party inspection services.

The Remote Inspection Solution is custom-designed to help you manage claims and underwriting inspections by:

Elevating the customer experience
Within minutes of downloading an app on their smartphone, customers can connect with a claims inspector, sharing not only images of their loss, but also their questions and concerns.
Expediting claims and underwriting inspections
A claim can be settled in the same day (in many cases) with fast, comprehensive, custom reports and photos to document the loss. This tool expedites the underwriting inspection process by reducing the need for a third party to conduct the inspection.
Reducing overall claims/underwriting costs
Reduces travel time and expenses, while maximizing precious inspector resources.
Offering tiered pricing to address your needs
Initial package starts at $4,800 per user annually (minimum five users). Additional tiers are available for more users with added features.

Remote Inspection Solution’s multiple uses – multiple benefits

Property

  • Enables collaboration with the policyholder in real-time to document property damage at any location.
  • Facilitates agreement on scope between contractor and insurer.

Auto

  • Provides immediate and accurate auto claim information by documenting the damage and the scene of the accident.

Renewals

  • Speeds home inspections for a policy renewal (check roof conditions, structural changes and/or new hazards and more).

Underwriting

  • Facilitates an expedient, comprehensive inspection. 

How does it work? Simply!

Whether for a property or auto inspection, the Remote Inspection Solution greatly streamlines the process, providing benefits to insurers and policyholders.

Claims adjuster/inspector

  • Helps policyholder download app on smartphone
  • Views live video feed, documents the condition of the insured’s property (home/auto)
  • Confirms location of client (geo coordinates) Creates a customized instant report –from one dashboard
  • Immediate inspection results move the file to quick resolution
screen of the remote inspection solution tool.

Policyholder

  • submits a claim or an application
  • Uses phone to video and/or take pictures of the location and/or damage
  • Communicates all their information easily and with no delays for appointment scheduling 
Contact us to schedule your demo of our Remote Inspection Solution today.
Larry Calhoun
Client Solutions Manager/General Adjuster
Thilo Horner
Thilo Horner
Senior Project Manager