© Myrzik & Jarisch

Insurance solutions for claims

Helping you understand and improve your customer service

Our offer includes, but is not limited to:

  • Assessing data quality and data inconsistencies as well as plausibility checks
  • Detecting systematic problems of the claims handling
  • Evaluating selected KPI’s
  • Comparing existing work routines in your company with best practices of similar companies and suggesting measures for advanced processes
  • Finding ways to improve claims management inefficiencies and claims handling cost
  • Improving processes and the quality of service
  • Supporting with the implementation of straight-processes, i.e. analyze and adapt processes to allow fast claim settlement
  • Helping to increase customer satisfaction
  • Supporting in the evaluation and selection of third-party service providers
  • Analyzing the process and advising on where and how a fraud detection software can be applied
  • Supporting the implementation of fraud detection software, especially the adaptation of existing claims processes  
NextLevel Claims
© Munich Re
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