HSB Registration Services - Cancellation Process

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Cancellation Process

  • Each Certificate of Registration proposed for cancellation shall be reviewed by the Certification Manager

  • HSB RS reserves the right to cancel at any time the Certificate of Registration of an organization should just cause necessitate cancellation

  • Cancellation would be the result of the client’s non-compliance with the HSB RS quality system manual and Certification Agreement Standard Terms and Conditions agreed to by the Client

Examples of client non-compliance would include, but not be limited to: 

  • Misuse of the Certificate of Registration
  • Surveillance audits show that the necessary prerequisites for maintaining the certification are no longer fulfilled
  • The analysis of a complaint or any other information indicates that the certified client no longer complies with the requirements of certification
  • Insufficient response to corrective actions required during the agreed upon timeframe
  • Corrective actions have not been implemented
  • Major violations of the Certification Agreement, such as outstanding/delinquent invoices, failure to allow a scheduled surveillance activity
  • Client refuses to cooperate (no communication, etc.) with scheduling thus placing the HSB RS accreditation at risk
  • HSB RS is unable to perform an audit in a specific geographical region due to constraints placed upon them by governmental or accreditation agencies 

Should HSB RS decide to cease an accreditation or discontinue doing business in a geographical area 

  • The client is informed relative to the cancellation of certification with an explanation of details for such action 
  • Once a certificate is cancelled, it cannot be reinstated 
  • Upon cancellation the client shall discontinue its use of all advertising matter that contains a reference to certification

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© 2019 The Hartford Steam Boiler Inspection and Insurance Company. All rights reserved. This is intended for informational purposes only and does not modify or invalidate any of the provisions, exclusions, terms or conditions of the policy and endorsements. For specific terms and conditions, please refer to the coverage form.

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