Unlocking opportunity

As services in traditional original equipment manufacturers (OEMs) become increasingly digitalized, the focus will shift to the value proposition for the customer and the end result. Premium OEMs, in particular, are well placed to take advantage of the opportunities presented by this change.

This white paper aims to shed light on the challenges faced by OEMs in the digitalization of service models, but in particular to highlight the opportunities that can arise from a higher level of value creation with responsibility for results and risk transfer and the resulting stronger customer loyalty.