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If you're an agent, broker, insurer, or policyholder, you can find the right individual here to help you.

Agents and Brokers

For General Assistance

HSB Customer Solutions

HSB Customer Solutions

Hours: 8:00 a.m. to 8:00 p.m. EST, Monday through Friday

Phone: 1-800-HSB-1866 (1-800-472-1866)

E-Mail: Customer_Solution_Center@HSB.com

Report a claim

Report a claim

HSB Claim Hotline

Phone: 888-HSB-LOSS (888-472-5677)

Click for claim notice form

Schedule an inspection

HSB Assistance and Claim

HSB Assistance and Claim

Phone: 1-800-333-4677 (1-800-333-INSP)

E-Mail: NSCInsp_Hotline@HSB.com

Inspection request form

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