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Contact us between 8:00 AM and 8:00 PM EST

If you're an agent, broker, insurer, or policyholder, you can find the right individual here to help you.
For General Assistance
HSB Customer Solutions
HSB Customer Solutions
Hours: 8:00 a.m. to 8:00 p.m. EST, Monday through Friday
Phone
1-800-HSB-1866 (1-800-472-1866)
E-Mail
Customer_Solution_Center@HSB.com
Report a claim
Report a claim
HSB Claim Hotline
Phone
888-HSB-LOSS (888-472-5677)
Click for claim notice form
Schedule an inspection
HSB Assistance and Claim
HSB Assistance and Claim
Phone
1-800-333-4677 (1-800-333-INSP)
E-Mail
NSCInsp_Hotline@HSB.com
Inspection request form