Policyholder assistance

HSB customer solutions
HSB Customer Solutions
HSB Customer Solutions
Hours: 8:00 a.m. to 8:00 p.m. EST, Monday through Friday
Phone
1-800-HSB-1866 (1-800-472-1866)
E-Mail
Customer_Solution_Center@HSB.com
For jurisdictional inspection service
HSB inspection hotline
HSB Inspection Hotline
Hours: 8:00 a.m. to 8:00 p.m. EST, Monday through Friday
Phone
1-800-333-4677
E-Mail
NSCInsp_Hotline@HSB.com
For claim service
HSB claim hotline
HSB Claim Hotline
Phone
1-888-HSB-LOSS (1-888-472-5677)
Fax
1-888-329-5677
E-Mail
New_Loss@hsb.com