Our claims teams in Munich and more than 20 Business Units around the world cover the full spectrum of claims management across all classes of business. They are made up of more than 300 staff members who contribute their insurance, legal, engineering and medical expertise. In addition, our clients have access to further know-how through our international network of experts and worldwide cooperations.
Reliability and financial solidity are our hallmarks. These
qualities are especially valuable if a loss occurs. As a risk
carrier and consultant with a global focus, we engage in open,
professional dialogue with our clients on specific individual
losses, and support them in actively managing natural catastrophe
claims, major and long-tail losses, and severe bodily injury
claims.
Our analyses, statistics and trend research provide our clients
with important insights that help them enhance their
claims-specific reserving methods as well as their underwriting and
product development. We support them in optimising their portfolio
and their claims organisation, and help them tap new business
potential. In the case of claims occurring abroad, we provide
useful information on the general and legal framework in the
relevant markets on a needs basis.
130 years of claims settlement mean 130 years of claims
experience. We analyse how losses occur. Therefore, we can also
provide advice on loss prevention and mitigation. In seminars,
publications and individual discussions with clients, we inform
them on how to prevent and minimise losses.
On-site loss assessment by our claims and risk experts helps to
ensure that current loss events are evaluated promptly, accurately,
and efficiently. This is also in the best interest of policyholders
because it often speeds up settlement of the claim.
A selection from our product and service range
Lines of business Client seminars, market events Publications, service tools
Client seminars, market events We regularly conduct workshops and seminars to address the specific claims management, risk minimisation and loss prevention issues relevant to a line of business.
We host market events such as the annual Munich Re Claims Forum geared to clients from German-speaking countries, and one-off client events in other countries around the world with the aim of promoting dialogue on current hot topics in claims management.
Publications, service tools Touch Publications provides access to Schadenspiegel, a regular Munich Re publication offering reports and analyses on interesting losses.
Through connect.munichre, clients have exclusive access to analyses, information and service tools that help them assess risks, prevent and mitigate losses and estimate claims after an accumulation event. Also, based on our international experience, we increase clients' awareness of loss trends.