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Highway night scene with moving car lights

HSB Claims Services

Coverage in motion

More than just paperwork, insurance exists to help people. When a policyholder has a claim, we understand the importance of delivering a positive experience and fast resolution.

Our promise to you

HSB Claims is an extension of your business, partner in your success, and protector of your reputation. Entrust your policyholders to us, knowing we’ll take care of them and the claims process will reflect well on you.
Relationship management
Customer service

We do cyber differently

See how we’re helping insurers and policyholders respond to cyber threats, through our videos explaining ransomware, identity theft, romance scams, phishing, and hacking. HSB is a leader in specialty cyber insurance, available for both personal and commercial lines.

Commercial

Gift Card
Phishing
Ransomware

Personal

Identity Theft
Elderly Woman

Equipped to resolve a breakdown

When a snack manufacturer’s AC broke down at the height of sales season, our claims specialists helped the policyholder remain cool, calm, and collected.
HSB claims staff member sitting at office desk
From the get-go, HSB let me know how the process was going to go. They were completely available and made me feel at ease with knowing what the steps were. The process was seamless and just felt natural.
Owner-Operator
Snack Manufacturer

Every customer. Every claim. Every call. Every touchpoint.

Our exceptional claims handling makes your business shine.