Frequently Asked Questions
As a new employee we understand that you will probably have questions on your mind about our company and work policies. Visit our FAQ section to get answers to some of the most commonly asked questions by new employees.
1. Where is the company located?
Head Office - TorontoMunich Re Centre
390 Bay Street, 27th floor
Toronto, Ontario M5H 2Y2
Telephone: (416) 359 2200
The Toronto office is easily accessible by public transportation. The closest subway stop is Queen Station. For a detailed map please click here. If you are driving, the nearest parking lots are located at City Hall.
Montreal Regional Office
630 Rene-Levesque Blvd. West, 26th Floor
Telephone: (514) 866 6825
2. Is there a company dress code?
Yes. As a leader in the Canadian reinsurance industry, we are committed to a highly-professional image – both to our clients and to each other. Our guidelines for appropriate workplace attire reflect this commitment. ‘Business casual’ attire is acceptable for men and women. However, if you are meeting with clients who will be in business attire, you should dress accordingly. ‘Casual’ attire is acceptable on Fridays.
3. What are the working hours?
Our office is open between the hours of 8:30am. and 5:00pm. Monday through Friday. Standard working hours are based on 37.5 hours per week in Toronto and 36.25 hours per week in Montreal. Standard hours for management and professional staff are 40 hours per week. We appreciate that this might fluctuate from week to week depending on workload, and we offer our staff the benefit of flexible hours as much as possible. However, we expect all employees to be at work during our core hours of business, which are 9:30am. to 3:30pm. Being on time is essential for effective job operations. Punctuality is defined as being at your assigned workplace, ready to work at the scheduled starting times, as agreed with your People Manager.
4. What can I expect on my first day?
Your first day will include introductions to your People Manager, co-workers and Human Resources partners. There will be an orientation program including a tour of the company. Information about the company culture, values, policies and procedures, as well as other relevant information will be presented to you. You will have the opportunity to ask questions and learn more about Munich Re as well as your specific role.
5. Will I need an access card to get into the building?
To enter the Munich Re Centre building during business hours you will not need an access card. An access card will be required for entrance into the office spaces, and will be provided to you on your first day.
6. Is there a cafeteria onsite?
There is no cafeteria located in the building. However, you are welcome to bring your own lunch as kitchen facilities are available. If you wish to buy lunch, there are many restaurants and fast food places located nearby. Coffee, tea and water are available to employees for free.
7. How will I receive my first pay?
After your first pay, you will be asked to register with our payroll service provider’s (ADP) “Statement Self Serve” to receive your first pay and future pay statements electronically. Instructions regarding how to register are sent by email to each new employee following his/her first pay.
8. Who can I contact for additional questions and help?
For all other inquires please feel free to contact Human Resources at firstname.lastname@example.org or 416-359-2208.
Have a question that’s not covered here? Let us know! We’re continually adding information to this list to keep future employees up to date.