Privacy Statement

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Privacy statement

HSB is committed to protecting your privacy. Questions regarding this policy should be directed to Customer_Solution_Center@hsb.com or at the following address:

Attn: Corporate Communications
 
The Hartford Steam Boiler Inspection and Insurance Company
One State Street
P.O. Box 5024
Hartford, CT 06102-5024

1. What information do we collect?

We collect certain information about our visitors when products or services are ordered or feedback is requested. The type of information requested may include your name, billing address, shipping address, telephone number, email address, and product and service details, and is requested only on certain pages that are password-protected and that require pre-registration.

2. Where do we collect information from you and how do we use it?

We may use information collected to provide services and fill orders, to send promotional information, to enhance the operation of our site and to administer our systems. When you request a service or place an order with us, we collect personal information from you. If you order one of our products or services, we will collect and maintain your name, email address, mailing address, telephone number, service or product selections, confirmation number, and a password. We collect this in order to complete your request, to communicate with you about your request, or to send you materials. Before confirming your request, you will have the opportunity to review the request form and make changes and additions to the information it contains and these changes will be automatically kept for future use. We do not sell, trade, or rent your personal information to others and will not disclose it to third parties except as may be required by law.

3. How can you update your personal information?

You may update or change information related to your account by accessing the "Your Info" or the "Account Information" sections of the web site, as applicable. For other questions related to updating or changing your account information, please send an email message to webmaster@hsb.com.

4. How do we protect your information?

When you place a request, you are connected to a secure server. All of the data we collect is protected against unauthorized access by physical security means.

5. Use of "cookies"

When accessing our site, we will store a cookie on your computer in order to facilitate your use of our site. "Cookies" are small pieces of information that are stored by your browser on your computer’s hard drive that can later be retrieved to identify you to our site. Our cookies store a user identification number, which makes your use of the site easier and helps us maintain a secure site.


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