HSB Client Connection

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HSB Client Connection

Client Connection

Client Connection offers agents and client insurance companies 24 X 7 access to a secure, password-protected portion of HSB’s web site. Through HSB Client Connection, you have access to a variety of services:


  • InstantQuote for monoline equipment breakdown coverage (agents only)
  • Submit notice of a new loss
  • Submit an application for equipment breakdown coverage
  • Request a jurisdictional inspection
  • Ready-to-use marketing materials
  • Submit renewals (client companies only)

These services make doing business with HSB easier and faster. Are you an HSB agent or client insurance company that wants access to HSB Client Connection? Call HSB Customer Solutions at 1-800-HSB-1866 (1-800-472-1866) to request your user ID and password, and you’ll be online with us in no time.

HSB InstantQuote

HSB InstantQuote is a service within HSB Client Connection. It lets HSB appointed agents quote and bind equipment breakdown coverage on-line anytime - day or night - in as little as three minutes. Agents helped HSB design InstantQuote so it's fast, simple and smart. No special equipment knowledge is required, and you can be up and quoting in minutes. You don't need to be an expert; HSB InstantQuote automatically recommends a broad coverage program, has advanced features to tailor coverage and price, and offers the convenience to easily manage your quotes. For more information call HSB Customer Solutions at 1-800-HSB-1866 (1-800-472-1866).

My Policies: Policy management system

My Policies is HSB's monoline Equipment Breakdown policy management system. My Policies helps agents and brokers to service customers more efficiently by providing instant access to account information, policy documents, billing data and loss runs. It also allows agents or brokers to request policy changes online in one step, and track progress of their change request. My Policies is a secure policy service tool especially suited for producers with high volume equipment breakdown portfolios and high service customers. HSB agents or brokers wishing to access My Policies may contact HSB Customer Solutions at 1-800-HSB-1866 (1-800-472-1866), or e-mail us at customer_solution_center@HSB.com.

Click here to login to HSB Client Connection

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© 2019 The Hartford Steam Boiler Inspection and Insurance Company. All rights reserved. This is intended for informational purposes only and does not modify or invalidate any of the provisions, exclusions, terms or conditions of the policy and endorsements. For specific terms and conditions, please refer to the coverage form.


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