Proactively evaluating subcontractors: A key to mitigating risk
construction risk, contractors
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As construction employment reached 8.3 million by July 2024, talent shortages persist. In construction and/or contracting industries, subcontractors play a key role in filling these shortages, providing specialized talent and ensuring project success. Their competence, efficiency, and reliability directly influence project timelines, budgets, and overall quality of the job. Given their importance, it is critical for contractors to regularly vet and reevaluate their subcontractors.

Establishing a formal review process performed at initial engagement and on a regular basis going forward helps mitigate risks and fosters a culture of accountability. These reviews should include evaluations of their insurance coverage, quality standards, and safety protocols.

Where to begin: Prequalification

The question of when and how often contractors should reevaluate their subcontractors hinges on several factors, including project complexity, duration, and the subcontractor’s history. Contractors should conduct initial vetting before engaging a subcontractor and then implement ongoing evaluations at regular intervals. It’s important to have a formal subcontractor prequalification process that you have developed to meet your business’s established procedures/goals. A common best practice is to review subcontractors yearly, with more frequent assessments during high-risk phases or when dealing with new or unproven subcontractors.

It should also be noted that some subcontractors will have their own subcontractors. It’s important that their subcontractors be required to maintain the same standards as the contractor as well. 

Insurance verification

Insurance is a key element in risk management. It protects both the contractor and the subcontractor from all types of risks and financial losses that can arise during a project. Before engaging any new subcontractor, a certificate of insurance (COI) should be provided to verify their coverage meets the minimum requirements of not only the contractor but also the project owners and any regulatory authorities.

Since insurance policies can lapse, be canceled, or altered, regular verification is critical. Contractors should recheck proof of insurance at least yearly or before critical project milestones. This ensures that coverage remains active, adequate, and compliant with contractual requirements. Additionally, reevaluation helps identify any gaps in coverage that could expose the project to significant liabilities.

In addition, it is important to evaluate the actual contract between the contractor and subcontractor and not just their certificates of insurance. The contract should establish risk transfer requirements (hold harmless, indemnification, ISO benchmark forms, etc.) that your subcontractors are required to meet or exceed. 

Quality standards

Always review subcontractors’ quality plans/standards during the subcontractor prequalification process. The quality of work delivered by subcontractors directly impacts the final product. Quality can fluctuate over time due to staff changes, supply chain pressure, or shifts in management. Therefore, contractors should periodically audit subcontractor work, ideally every quarter, to ensure compliance with specifications, codes, and industry standards. Continuous evaluation allows contractors to address issues proactively, provide feedback, and enforce corrective actions if needed. Make sure to keep a record of quality assessments and create a process to fix issues that arise during these assessments.

Safety protocols

Workplace safety is a critical element in construction. Violations can result in injuries, project delays, and legal repercussions. Safety protocols should be reviewed regularly, especially since safety regulations evolve and subcontractor personnel change. Contractors should review safety protocols for subcontractors on a routine basis (depending on the size of the subcontractors and complexity of projects). Additionally, safety training records and certifications should be verified periodically to confirm ongoing compliance. It’s critical that subcontractors' safety standards meet or exceed the contractor’s own.

Conclusion

In summary, contractors must adopt a proactive approach to vetting and reevaluating their subcontractors. Ultimately, consistent reevaluation of subcontractors is a best practice that translates into successful projects, satisfied clients, and a safer working environment.

Munich Re Specialty – North America offers creative construction project-specific and wrap-up insurance solutions.

Our experts

Matt Klemmensen
Matt Klemmensen
Casualty Loss Control Expert
Munich Re Specialty – North America
Chaz Wise
Chaz Wise
P&C Loss Control Specialist
Munich Re Specialty – North America

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