BIBA Computer Scheme
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BIBA Computer Scheme

Comprehensive cover for commercial computer hardware, data losses, increased costs, and virus, hacking and denial of service

Enhanced product for BIBA Members

BIBA Official Scheme Provider logo

The working landscape has changed significantly, with hybrid working now the new norm for millions of employees. But with less time now spent working in designated offices and premises, what should businesses be thinking about in terms of managing their computer equipment risks?

Transit risks

Hybrid work environments

Accidental damage

Physical loss - Theft - Accidental damage
Shared office spaces - Home-based offices - Shared homes
Pets - Children - Vermin

Our response

HSB Computer Insurance is a commercial product specifically designed to offer comprehensive cover for computer-related risks.

Our policy is split into sections, providing customers  with the flexibility to choose the level of cover they need.

Hardware (core cover)

Reinstatement of data

Increased cost of working

Virus, hacking and denial of service attack

  • Enhanced computer product
  • Access our product via the  HSB Fast Track  or Acturis e-trade platforms
  • Environmental hardware replacement clause, exclusively for BIBA members
  • Enhanced commission for BIBA members
  • Product training provided as required
  • Access to specialist claims handling team
  • 'Hardware'  cover provides insurance for installed and portable computer equipment.
  • Electronic office equipment can be automatically included under 'Hardware'. For example, photocopiers; video, audio conferencing and projection equipment; and associated software and programs.
  • Extra hardware is automatically covered up to maximum £1,000,000, during the annual period of insurance, or £500,000 to include any hardware at any new premises owned, leased or occupied by you within the territorial limits should the insured accidently forget to inform us.
  • Full theft cover – no forcible and violent entry/exit condition.
  • Low policy excesses (£150) and nil for damage caused by fire, lightning, explosion, aircraft and theft. Only £50 excess for mobile telephones and smartphones.
  • Fire Brigade charges are covered under the policy up to £100,000 each occurrence.
  • Anti-theft devices are covered for repair and replacement up to £25,000.
  • Reward for hardware that is successfully recovered up to £10,000.
  • Replacement of damaged hardware with more environmental, safer and more efficient hardware (10% of the new replacement cost or 10% sum insured).

Computer equipment defined: What's covered?

Our optional covers:
  

  • Reinstatement of data
  • Increased cost of working
  • Virus, hacking and denial of service attack

can be selected in addition to 'Hardware' to enhance the level of cover.

In addition, 'Virus, hacking and denial of service attack' cover also automatically extends to cover 'Reinstatement of data' and 'Increased cost of working', if these additional covers have been purchased by the customer.

HSB's Computer Insurance product is aimed at businesses who want to cover their computer hardware and portable equipment.
Access our product via the HSB Fast Track or Acturis e-trade platforms.

Quote

Bind

Process mid-term adjustments

Obtain renewal terms

Get an online quote within just a few clicks
Instant access to policy documentation
Manage your customers' MTAs online
Supporting documentation immediately accessible

New HSB Fast Track user? Registration is quick and easy.

Paul Kay Director of Sales and Distribution Paul.Kay@hsbeil.com +44 (0)7879 890 585
Ian Fox Head of Sales - UK Ian.Fox@hsbeil.com +44 (0)7779 993 566
Stacey Sheridan Business Development Manager Stacey.Sheridan@hsbeil.com +44 (0)7879 890 506
Rob Dixon Head of Operations - Partnerships, Digital Trading & Direct Clients Rob.Dixon@hsbeil.com +44 (0)161 817 2055
John Butterworth Portfolio Underwriting Manager - Digital Trading John.Butterworth@hsbeil.com +44 (0)161 817 4621
Wendy Hesketh E-Trade Team Leader Wendy.Hesketh@hsbeil.com +44 (0)161 817 2152
Group Contact
etrade@hsbeil.com 0161 817 2162 (UK) 1800 200 149 (Ireland)
E-Trade Underwriters
Andrew McGovern Andrew.McGovern@hsbeil.com +44 (0)161 817 2037
Atish Boolauky Atish.Boolauky@hsbeil.com +44 (0)161 817 2153
Caroline Griffiths-Davies Caroline.Griffiths-Davies@hsbeil.com +44 (0)161 817 2096
Dave Allan David.Allan@hsbeil.com +44 (0)161 817 2052
Katy Waddell Katy.Waddell@hsbeil.com +44 (0)161 817 2165
Mathew Payne Mathew.Payne@hsbeil.com +44 (0)161 817 4619
Vanina Oliveria Vanina.Oliveira@hsbeil.com +44 (0)121 233 6361
Group Contact
newloss@hsbeil.com 0330 100 3432 (UK) 1800 812 363 (Ireland)
HSB is committed to providing a superior customer experience through our specialist claims service.
HSB Claims Team
New: HSB's research report - How evolving working trends are impacting computer-related risks
Examining the seismic shift towards hybrid working in the UK following the pandemic
BIBA schemes webinar: 'Hybrid working trends that are impacting computer-related risks'
Presented by HSB, a recording of our webinar is available for BIBA Members

Claims examples

HSB Computer Insurance in action:

An insured’s premises experienced extensive flooding following a storm, resulting in various items of computer and other IT equipment being submerged in flood water.
£125,000
Paid
Thieves gained entry into an office by breaking through the windows. Once inside, they stole laptops, mobile phones, and a TV.
£3,000
Paid
The main power distribution board at a firm of solicitors suffered a power spike. The resulting  failure caused considerable damage and disruption to the computer network. Data had  to be restored by a specialist IT company.
£38,000
Paid
An insured's MacBook was accidentally knocked off a table during a presentation. Not only was the screen damaged in the fall, it had also warped and, as a result, the computer would not enter sleep mode when the lid was closed. The laptop was deemed to be beyond repair.
£1,900
Paid

Product documentation

About us

  • Leading specialist provider of engineering and technology insurance and inspection services in the UK and Ireland
  • UK-based arm of HSB Group, the equipment breakdown insurance and inspection market leader since 1866
  • Part of Munich Re, a world leader in risk solutions, consistent risk management and financial stability
  • Financially strong and stable – rated A++ (Superior) by A.M. Best Company
  • A member of the Institute of Customer Service, demonstrating our commitment to continually improving customer service performance and professionalism

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