Repair Warranty
Put predictive insights to work today
Turn a repair risk into a business reward with a Repair Warranty
Connected equipment generates valuable operational data. How OEMs put it to work can transform their business. A Repair Warranty combines predictive analytics, IoT monitoring and insurance protection to turn repair risk into customer value. Embedded within digital service contracts, a Repair Warranty helps OEMs stand behind service commitments, strengthen customer relationships and unlock new service-based revenue opportunities.
OEMs can build the right level of protection into their service strategy
Solution
What is guaranteed
Warranty trigger
Repair warranty
Repair costs are covered when a covered event occurs and the monitoring system fails to provide a timely alert.
Helps OEMs stand behind repair commitments by covering unwarned and unexpected equipment failures.
Here’s how it works
Step 1: Monitor equipment health
IoT data tracks equipment health to help predict failures before they occur
Step 2: Transfer financial risk
Insurance coverage transfers the financial risk of unexpected repair costs from the OEM to Munich Re, depending on the target.
Step 3: Act before failure
With proactive intervention, OEMs stay ahead by scheduling maintenance and keeping customers ahead of unexpected downtime from repairs.
Go beyond equipment performance to build stronger relationships
Benefits of partnership
Generate new revenue streams
You can create additional revenue streams by turning repair events into value-added service offerings.
Adapt to your business model
You can tailor the solution to your products, customer segments, and market requirements.
Integrate with ease
You can incorporate the program into your existing repair and service processes with minimal disruption.
Increase customer loyalty
You can strengthen customer relationships through greater trust, transparency, and post-repair protection.
Benefits for your customers
Enhance the customer experience
Deliver added value that strengthens customer satisfaction and loyalty
Extended protection beyond repair
Give customers added value and a more reassuring repair journey
Greater peace of mind
Reduce uncertainty and financial concerns following a repair event
Turn a repair warranty into growth strategy
OEMs can now take on more performance responsibility with greater confidence, opening the door to new service models, stronger customer relationships and greater, more predictable growth.
Where innovation meets confidence
Technology has changed — but our mission has not. For over 160 years, Munich Re and HSB have helped businesses adopt new technologies with confidence. By combining engineering expertise, data-driven risk assessment, and global insurance capacity, we help OEMs transform innovative digital services into scalable business models.
As part of the Munich Re Group, HSB combines specialized engineering expertise with global insurance and reinsurance capacity. Together, we provide the financial strength, international reach, and industry knowledge required to support OEM programs worldwide.
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