Building the Foundation of a Comprehensive Workforce Safety Program inclusive of Peer Support
© Thomas M. Barwick INC

Webinar

Building the Foundation of a Comprehensive Workforce Safety Program inclusive of Peer Support

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    One year after Texas mandated workforce violence prevention plans for all healthcare facilities, many organizations are still grappling with how to build programs that truly protect staff. Is your plan keeping pace with evolving threats?

    Join us for a timely and practical session that explores how to strengthen your workforce safety strategy—beyond compliance. Learn how to create a comprehensive program that improves physical environmental safety and proactively manages unacceptable behaviors from patients and visitors.

    Karen Garvey, Vice President, Safety & Clinical Risk Management, Parkland Health, brings deep expertise from one of the nation’s largest public health systems. She will share real-world strategies and lessons learned from leading safety initiatives at Parkland Health.

    What You’ll Learn

    • How to identify and engage key stakeholders beyond clinical teams
    • Strategies for assessing and managing high-risk patients and repeat offenders
    • Building and scaling peer support programs for staff
    • Applying these principles across diverse healthcare settings

    Why It Matters

    A truly effective workforce safety program goes beyond compliance—it safeguards your team, reduces turnover, and fosters a culture of resilience. This session will help you evaluate your current plan and identify opportunities for improvement.

    About the moderator

    Tatum O’Sullivan, RN, BSN, MHSA, CPHRM, DFASHRM, CPPS, is the Healthcare Loss Control Expert for Munich Re Specialty – North America. She was recently the Director of Safety, Risk, and Patient Family Relations at Mass General Brigham Medical Group in Massachusetts. She is a Certified Professional in Health Care Risk Management (CPHRM) and Distinguished Fellow of the American Society for Health Care Risk Management (DFASHRM).

    Tatum is a dedicated member of the American Society for Health Care Risk Management (ASHRM), where she has served and chaired committees. She was previously elected to the advisory board and nominating committee and was the 2024 President of ASHRM. She has been on the Board of the Northern New England and Massachusetts chapters affiliated with ASHRM serving as Secretary and President for both.

    Lastly, she is a Certified Professional in Patient Safety (CPPS) and a faculty member for the ASHRM patient safety certificate program. She has presented on risk management and patient safety strategies locally, nationally, and internationally. She was a contributor to several ASHRM workbooks and playbooks. Tatum was a co-author to the 2025 ASHRM white paper, Strategies for Promoting Risk Professional Resilience.

    Tatum O’Sullivan
    Tatum O’Sullivan, RN, MHSA, CPHRM, DFASHRM, CPPS
    Healthcare Loss Control Expert

    About the guest

    Karen Garvey serves as the Vice President for Safety & Clinical Risk Management for Parkland Health in Dallas, Texas.  Reporting to the Chief Quality & Safety Officer, her current responsibilities include health system oversight of Regulatory & Accreditation, Patient Safety and Clinical Risk Management, Quality & Safety Education and has been a system lead  for the Parkland journey to becoming a High Reliability Organization. Additionally, she is the Executive Sponsor for the SPARKs (Supporting Parkland Staff) Peer Support Program, is the Chairperson for enterprise Workforce Safety Initiatives involving proactive and reactive strategies to decrease violence against our workforce.   She serves on local, state, and national committees collaborating to collectively address this significant issue. She is often requested to speak in forums about various activities implemented to address the issue. In March 2023, Karen testified in Austin Texas on behalf of Parkland to the Texas House Committee on Public Health in support of the HB 240  for the prevention of workplace violence against all health care workers. The bill passed, was signed into law on May 15, 2023, and where the penalties of those harming any healthcare worker will be more severe. The law became effective September 1, 2023, with all Texas healthcare organizations to be complying by September 1, 2024. She also serves as the 2025 Chair of the Dallas Fort Worth Workplace Violence Committee. 

    Karen is also active in the American Society for Healthcare Risk Managers (ASHRM) having served two terms on the ASHRM Advisory Board and continues to be an active ASHRM Faculty member for the CPHRM Review Course and national teaching faculty for the IHI certification in Patient Safety credential. 

    Karen received the DFW Great 100 Award for Nurses in 2017, the Healthcare Risk Management Leadership Award from ASHRM in October 2019, the ASHRM Presidential Citation Award for ASHRM in October 2021 and the Parkland inaugural DAISY Award for Nursing Ethics. Karen was highlighted as a “Leader to Watch”  in the October 2023 AONL Nurse Leader publication.

    Karen Garvey
    Karen Garvey, MPA/HCA, BSN, DFASHRM, CPHRM, CPPS
    Parkland Hospital, Vice President, Safety & Clinical Risk Management