North America Insurance Claims
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Welcome to the Claims Hub
Your centralized destination for all things claims across Munich Re’s North America Insurance businesses. This one-stop shop brings together thought leadership, service offerings, and direct access to our claims experts.
Explore the collective strength and specialized expertise of our claims teams - whether you're seeking insights, support, or connections, this hub is designed to help you navigate our claims services with confidence and clarity.
Your claims toolkit
Munich Re Specialty - North America
Additional claims information
2
Meet the specialist
Peter Macdonald
Chief Claims Officer
Munich Re Specialty - North America
Peter Macdonald is Chief Claims Officer for Munich Re Specialty – North America, bringing over 20 years of leadership in casualty claims and a focus on building high-performing, business-aligned teams. He holds a law degree from the University of Connecticut and serves on the boards of Kids Chance of Connecticut and The Bridge.
- Email pmacdonald@munichre.com
- vCard Download
William Quackenboss
Claims Practice Lead Head of Coverage Group
Munich Re Specialty – North America
Bill is the Claims Practice Lead and Head of the Coverage Group at Munich Re Specialty – North America, where he oversees a team of in-house coverage lawyers and collaborates with underwriting on policy language. With over 20 years of experience, he previously held senior roles at Markel Insurance and was a partner at Dilworth Paxson LLP, specializing in advising commercial insurers.
- vCard Download
HSB
Additional claims information
2
Meet the specialist
Benjamin Buchanan
VP Specialty Claims
HSB
Ben Buchanan is Vice President of Specialty Claims at Hartford Steam Boiler, where he leads teams managing various liability products and brings over two decades of experience in complex claims, including prior leadership roles at The Hartford.
Lorraine Morhardt
SVP & Chief Claims Officer
HSB
Lorraine Morhardt is senior Vice President and Chief Claims Officer at HSB, with over 25 years at the company across finance, treaty, and claims roles. She has led major digital initiatives and claims operations, and holds both a B.S. and M.B.A. from the University of Hartford.
- vCard Download
American Modern
Additional claims information
1
Meet the specialist
Eric Hunziker
Chief Claims Officer
American Modern
As Chief Claims Officer at American Modern, Eric leads strategic initiatives to enhance the customer claims experience, building on a career that began in 1994 as a Claims Adjuster. He holds an MBA, several industry designations, and has served in leadership roles both within the company and the local community.
- Email EHunziker@amig.com
Munich Re Facultative & Corporate
Meet the specialist
Milica Aksic
Head of Single Risk Claims
Facultative & Corporate
Milica is Head of Single Risks Claims in the US at Munich Re, leading teams that manage large corporate claims across multiple lines. She brings over a decade of leadership experience in claims and holds CPCU and AIC designations, along with a B.A. in Global Economics and French.
- Email maksic@munichre.com
- vCard Download