Relevant Information to the customers from Portugal
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Our agent in Portugal:
Barkibu: https://www.barkibu.com/pt/
If you want to file a complaint to Great Lakes Insurance, please contact the complaints office on complaints@glise.com or write to:
Great Lakes Insurance SE
Königinstraße 107
80802 München
Germany
If you want to file a complaint to the Ombudsman for Portugal, please contact Mr. Armando Gonçalves Pereira on GLISE-ombudsman_portugal@glise.com or writing to:
Customer Ombudsman Portugal
c/o Great Lakes Insurance SE
Königinstraße 107
80802 München
Germany
If you want to file a complaint to the Regulator for Portugal, please contact ASF (Autoridade de Supervisão de Seguros e Fundos de Pensões) on consumidor@asf.com.pt.
In any case, you can lodge a complaint electronically on the following portal provided by ASF:
https://www.consumidor.asf.com.pt/serviços/reclamações/apresentar-uma-reclamação