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Contacts

Great Lakes Insurance SE ABN 18 964 580 576 trading as Great Lakes (a limited liability company incorporated in the United Kingdom). ASFL No. 318603.

General Enquiries

Should you have a general enquiry please contact us at:

Street address

Level 28
60 Martin Place
Sydney NSW 2000
Australia

Postal address PO Box H35

AUSTRALIA SQUARE
NSW 1215
Australia

Phone

+(61) 2 9272 2050

Fax

+(61) 2 9272 2066

E-mail

reception@gla.com.au

Mail

Attn: GLA Reception
Great Lakes Australia
PO Box H35
Australia Square NSW 1215

Complaints

Great Lakes Australia and its Underwriting Agency partners are committed to:
  • Listening carefully to what you tell us,
  • Being accurate and honest in telling you about our products and services,
  • Communicating with you professionally and in plain language, and
  • Resolving any disputes or concerns you have with us.

If you have made a complaint to one of our Underwriting Agency partners and are not satisfied with their review or decision, please let us know by contacting the Great Lakes Australia Dispute Resolution Officer at:

E-mail

disputes@gla.com.au

Mail

Attn: Dispute Resolution Officer
Great Lakes Australia
PO Box H35
Australia Square NSW 1215

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