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Single Risks Claims

Dependable claims handling at the heart of our business

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    When it comes to claims, we prioritize delivering dependable, reliable service and expert claims handling, supporting our customers promptly, accurately, and efficiently. Our claims philosophy is at the heart of our business to ensure that we are there for our customers when they need us most. 

    What the broker says about us:

    “I recently settled a loss with Munich Re claims that was over two years old. Munich Re was only a portion of the insurance market but their claim handler took charge and steered the settlement discussions to a resolution that was equitable to all parties within the terms and conditions of the policy. Absent Munich Re's involvement, the claim would still be open. We were impressed by Munich Re's claim handlers professionalism, technical knowledge, and ability to facilitate the settlement discussions.” 

    Global reach and local expertise

    With a large team of claims experts worldwide, we combine global reach with strong local decision-making. With experienced claims professionals across regions and lines of business, we ensure each claim is handled by the right experts - bringing deep technical knowledge, regional insight, and the authority to act. Our global network, supported by the financial strength of Munich Re, provides stability and confidence when it matters most.

    Client centricity

    We deliver proactive, individualized claims service built on trust and clarity. Our teams are committed to prompt, agile claims management and delivering smarter outcomes where they are needed most. Through open, ongoing communication across the claims lifecycle, we work collaboratively with clients and brokers to explore practical and creative solutions.

    Responsive partnership

    We manage claims with agility, clear accountability, and defined service standards for communication and payment. Through prompt action, disciplined oversight, and a willingness to collaborate, we help clients recover faster. Claims are our product, and we view our clients as our partners.

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    Ensuring customer satisfaction is our top priority. Therefore, we are committed to settling claims fairly, accurately and promptly.
    Matthias Meyer
    Global Head
    Single Risks Claims

    Contact us

    Matthias Meyer
    Matthias Meyer
    Global Head Single Risks Claims
    Esther Tun
    Esther Tun
    Head Single Risks Claims UK
    Milica Aksic
    Milica Aksic
    Head Single Risks Claims US
    Anita Dörner
    Anita Dörner
    Head Single Risks Claims Energy and Engineering Munich
    Katie LaFevers
    Katie LaFevers
    Head Single Risks Claims Property and Casualty Munich

    About Munich Re F&C: Leveraged expertise for individual and portfolio risks

    Munich Re F&C offers facultative reinsurance and corporate insurance solutions for large companies. With our collaborative approach and deep knowledge across all industries, our clients benefit from our risk assessment expertise, customized products and financial stability. Our client focus is rooted in our commitment to fostering partnerships for the long term. With our traditional and our innovative risk transfer solutions, we support you around the globe across all lines of business.