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Creating innovative solutions to complex challenges in claims management

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    Optimizing claims resolutions and improving the process end-to-end

    Munich Re provides trends analysis and industry-wide statistics so that you can make forward-thinking decisions for Life, Critical Illness, and Disability lines for both individual and group insurance. Our team of claims experts is available to discuss specific cases to help you achieve optimal claim outcomes for both the insured and the insurer. Locally and globally, we are researching innovative ways to create a more impactful and efficient claims management process. From auto-adjudication to predictive modelling solutions, we are vetting technologies to ensure they meet the needs of claims professionals and support Canadians when it comes time to claim.
    © Munich Reinsurance Company

    Tailor-made solutions for your business by industry-leading experts

    Our risk selection experts bring deep insights into management of life, critical illness, and disability claims from both a carrier and reinsurer’s perspective. Supported by global insights from the Munich Re Group companies, we assist our clients in identifying new market trends and developing claims management best practices.
    Case consultations for all business lines
    Claim file and operational reviews
    Custom and standard training and seminars
    Industry-wide benchmarking surveys
    Claims litigation support
    Predictive data modeling
    Discovering and vetting innovative claims management partners

    Building resources dedicated to making a difference

    We are partnering with startups, health and wellness vendors, and insurance providers to create a better claims experience. With a clear awareness  of the Canadian claims landscape of today, we are investigating and tracking emerging trends, so we can build resources and solutions to help facilitate a future better vision  for insurers and claimants alike. We know that life and health insurance is there to support Canadians in their time of need and our risk management principles ensure that your business is there to support your customers when that vital protection is needed. 
    © Munich Reinsurance Company
    © Munich Reinsurance Company

    Improve your disability claims management with Vista

    Vista, our interactive training resource is available to all of Munich Re’s disability clients. This online manual includes tips, sample documents, and case studies to assist new and seasoned disability claims experts with the complexities of disability claims management. Contact us to get access today.
    Primary contacts
    Kerin Moreton, ALHC, FLMI, ACS, AIAA
    Vice President, Claims
    Charles Tremblay, B.A., LL.B.
    Assistant Vice President, Claims & Litigation
    Paula Little
    Paula Little
    Assistant Vice President Claims & Strategic Initiatives