Amie Costello joined Pendulum in February 2023 to oversee the Risk Management Program and Pendulum’s extensive network of independent risk control consultants. With over 25 years of healthcare experience, Amie specialized in critical care and emergency department settings before transitioning to patient safety, quality, and risk management. She holds a Bachelor of Science in Nursing, a Master of Business Administration, and certifications in Healthcare Quality (CPHQ), Healthcare Risk Management (CPHRM), Patient Safety (CPPS), and Healthcare Accreditation (HACP). Amie is an active member of the Northern New England Society for Healthcare Risk Management (NNESHRM), holding numerous leadership positions over the years. She is also an active member of the American Society of Health Care Risk Management (ASHRM) and was awarded the designation of fellow in 2023.

Kathy Shostek is a healthcare loss control expert for Munich Re Specialty. With over 25 years of experience, she is an industry-recognized healthcare professional specializing in risk-reduction techniques and innovative approaches to improve patient safety and reduce liability risks. Kathy’s extensive experience includes leadership at the acute care level and a corporate multispecialty physician group practice. She has worked with national risk and safety consultancies and healthcare liability insurance companies, assisting health systems, hospitals, aging services, and physician practices in implementing risk management strategies and patient safety programs. Kathy is a past clinical risk consultant and developer for ECRI’s Healthcare Risk, Quality, and Safety Guidance System and publications, including Physician Office Fundamentals and Critical Care Safety Essentials. She co-authored a chapter in ASHRM’s Risk Management Handbook for Healthcare Organizations, 5th edition. Kathy is a past board member of ASHRM, section lead for ASHRM’s Patient Safety Playbook, past chair and member of ASHRM’s Patient Safety Task Force, and section lead for the FMEA Playbook. ASHRM awarded Kathy the Distinguished Service Award in 2018 for her career contributions to healthcare risk management and patient safety.