Hartford Steam Boiler
A Munich Re company

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HSB is here for our customers

We recognize the difficulties you face during COVID-19

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    HSB remains committed to serving our customers and are open for business. Whether it’s a question about your policy, your bill, an inspection or a claim you need to file, we are fully staffed to meet your needs.

    Contact your agent or broker, or call us direct at 1-800-HSB-1866 (1-800-472-1866) or email us at Customer_Solution_Center@HSB.com. Our call center is open Monday-Friday from 8:00am to 8:00pm. Our representatives will be happy to help you.

    As we work through this fluid situation, we will continue to keep the lines of communication open with you.

    HSB COVID-19 state notices

    For General Assistance
    HSB Customer Solutions
    Hours: 8:00 a.m. to 8:00 p.m. EST, Monday through Friday
    Report a claim
    HSB Claim Hotline
    Schedule an inspection
    HSB Assistance and Claim