Michelle Burgess
Director of Marketing and Customer Experience

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    Michelle Burgess

    Michelle Burgess joined HSB (UK and Ireland) in 2008 and was appointed to the position of Director of Marketing and Customer Experience in 2022, with responsibility for brand, marketing, and customer experience strategies.

    From 2008 to 2022, Michelle was Marketing Manager, responsible for the strategic and operational leadership of HSB’s Marketing and Communications Team.

    Prior to joining HSB, Michelle worked for Allianz Insurance for eight years within the engineering and international insurance divisions. She also has marketing experience within the commercial property and manufacturing sectors.

    Michelle has over 20 years' experience in the insurance industry, a BA (Hons) Degree in European Studies and a post graduate Diploma in Marketing from the Chartered Institute of Marketing.