Frequently Asked Questions
As a new employee we understand that you will probably have questions on your mind about our company and work policies. Here are the answers to some of the most commonly asked questions by new employees.
1. Where is the company located?
Munich Re Centre
Head Office – Toronto Munich Re Centre
390 Bay Street, 22nd floor
Toronto, Ontario M5H 2Y2
Telephone: (416) 366-9206
The Toronto office is easily accessible by public transportation.
The closest subway stop is Queen Station.
For a detailed map please click here. If you are driving, the nearest parking lots are located at City Hall.
Our office is open between the hours of 8:30am and 4:30pm. Monday through Friday.
2. Is there a company dress code?
Employee appearance contributes to Munich Re’s culture and reputation. Employees are expected to present themselves in a professional manner that results in a favorable impression by clients, customers and colleagues.
We trust you to dress appropriately when in office or working remotely. If you are meeting with clients whether at the office or off-site, your choice of dress for the day should align to the situation and environment.
Examples of Acceptable Attire Include:
Tops -> Jackets, blazers, dress shirts, blouses, sweaters, turtlenecks, cardigans
Bottoms -> Dress pants, skirts, khakis/chinos, jeans (absent of holes or rips)
Shoes -> Dress shoes, open toed dress shoes/sandals, boots, loafers
Other -> Suits, dresses
3. What is the working arrangement?
Our hybrid work model, where employees will enjoy a blend of in office and virtual working. We recognize that there is no one size fits all approach and as such, each department has been asked to determine their own rules with regards to returning to the office. It is important to have a discussion with your people leader to understand the expectations within your department. Our vision includes a goal of having employees spend at least 50% of their time in the office.
4. What are the working hours?
We believe a flexible workplace is the key foundation of a culture where employees are engaged, motivated, and committed to the values of the Company. Our work week is 35 hours. All employees are accountable for their normal working hours. It is important to work with your People Manager to ensure that your start and finish times align with your departmental requirements. During the weekend, public holidays, vacation/paid time off, sick leave and outside of working hours, employees are encouraged to refrain from answering emails or other business related activities.
5. What can I expect on my first day?
Your first day will include introductions to your People Manager, co-workers and Human Resources partners. There will be an orientation program including a tour of the company. Information about the company culture, values, policies and procedures, as well as other relevant information will be presented to you. You will have the opportunity to ask questions and learn more about Munich Re as well as your specific role.
6. Will I need an access card to get into the building?
To enter the Munich Re Centre building during business hours you will not need an access card. An access card will be required for entrance into the office spaces, and will be provided to you on your first day.
7. Is there a cafeteria onsite?
There is no cafeteria located in the building. However, you are welcome to bring your own lunch as kitchen facilities are available. If you wish to buy lunch, there are many restaurants and fast food places located nearby. Coffee, tea and water are available to employees for free.
6. How will I receive my first pay?
After your first pay, you will be asked to register with our payroll service provider’s (ADP) “Statement Self Serve” to receive your first pay and future pay statements electronically. Instructions regarding how to register are sent by email to each new employee following his/her first pay.
7. Who can I contact for additional questions and help?
For all other inquires please feel free to contact Human Resources at firstname.lastname@example.org
For assistance with computer access and issues please contact our Service Desk:
· Phone: 1-877-673-5888
· Emails: email@example.com