Frequently Asked Questions
As a new employee we understand that you will probably have questions on your mind about our company and work policies. Visit our FAQ section to get answers to some of the most commonly asked questions by new employees.
1. Where is the company located?
Munich Re Centre
390 Bay Street, 22nd floor
Toronto, Ontario M5H 2Y2
Telephone: (416) 359 2200
The Toronto office is easily accessible by public transportation.
The closest subway stop is Queen Station. For a detailed map please click here.
If you are driving, the nearest parking lots are located at Toronto City Hall.
Our office is also on the PATH system, Toronto's underground pedestrian mall.
2. Is there a company dress code?
Yes, we believe in dressing for the day. As a leader in the Canadian reinsurance industry, we are committed to a highly-professional image – both to our clients and to each other. Our guidelines for appropriate workplace attire reflect this commitment and ‘Business casual’ attire is acceptable for men and women.
However, if you are meeting with clients who will be in business attire, you should dress accordingly. Additionally, ‘Casual’ attire is acceptable on Fridays.
3. What are the working hours?
We appreciate that working hours might fluctuate from week to week depending on workload, and we offer our staff the benefit of flexible hours as much as possible. However, we expect all employees to be at work during our core hours of business, which are 10am. to 3pm.
Being on time is essential for effective job operations. Punctuality is defined as being at your assigned workplace, ready to work at the scheduled starting times, as agreed with your People Manager.
4. Will I need an access card to get into the building?
To enter the Munich Re Centre building during business hours you will not need an access card. An access card will be required for entrance into the office spaces and will be provided to you on your first day in the office.
5. Is there a cafeteria onsite?
There is no cafeteria located in the building. However, you are welcome to bring your own lunch as kitchen facilities are available. If you wish to buy lunch, there are many restaurants and fast-food places located nearby. Coffee, tea and water are available to employees for free.
6. How will I receive my first pay?
Instructions regarding how to register with our payroll service provider (ADP) are sent by email to each new employee. This will prompt you to register for ADP’s “Statement Self Serve” to receive your first and future pay statements electronically.
7. Where can I find my benefits information?
If you are a permanent employee, you will have the opportunity to meet with a benefits specialist within your first week to go through your specific benefits package. The Company’s group benefit plan is detailed in your offer letter.