Our Privacy Policy and Commitment to Protecting Personal Information

Munich Re values your business and we thank you for your confidence in us. As a cedent, you trust us with personal information provided to you by your insureds or prospective insureds. We respect that trust and want you to be aware of our commitment to protect this information.

How we use and disclose personal information

When you reinsure with us, you may find it necessary to share personal information obtained from an insured or prospective insured so that we may provide the products and services that best meet your needs and provide the reinsurance protection you have requested. In order to do this, we may use and disclose personal information to:

Communicate with you
Assess your application for insurance including underwriting and pricing
Evaluate claims
Detect and prevent fraud
Analyze business results
Act as required or authorized by law

We assume you have obtained consent from your insured or prospective insured for our company to use this information in an appropriate manner.

All personal information is safeguarded with appropriate security measures.

What we will NOT do with personal information

We do not sell customer information, personal or otherwise, to anyone. Nor do we share customer information with organizations outside of our associated companies.

We strive to protect personal information

All employees, agents, independent brokers and suppliers who are granted access to customer records understand the need to keep this information protected and confidential. They know they are to use the information only for the purposes intended. This expectation is clearly communicated and reinforced.

We have also established physical and systems safeguards, along with the proper processes, to protect customer information from unauthorized access or use.

Your choices

Your insureds or prospective insureds may withdraw their implied consent at any time (subject to legal or contractual obligation and on providing us reasonable notice) if they do so, please contact our Privacy Officer. Please also be aware that such withdrawal of consent may prevent us from providing you with the requested product or service.

If you need more information

For more information about our privacy policies and procedures, please contact us at one of the locations below:

In writing:

Privacy Officer
Munich Reinsurance Company of Canada
Munich Re Centre
390 Bay Street, 22nd Floor
Toronto, Ontario
M5H 2Y2

By email: privacyofficer@mroc.com
By phone: 1 416 366-9206 or 1 800 444-5321

Munich Re Group associated companies in Canada:

Temple Insurance Company
Munich Reinsurance Company of Canada
Munich-Canada Management Corporation
Munich Holdings Ltd.
Munich Life Management Corporation
Munich Reinsurance Company (Life) (Canada Branch)
Boiler Inspection and Insurance Company of Canada
Munich Reinsurance Company of America (Canada Branch)