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Munich Re Automation Solutions accelerates insurance underwriting with SARA interview screens module


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    The global reinsurer launches new underwriting tool for leading insurers in Spain, Italy, Portugal and Latin America

    • SARA Interview Screens will streamline the customer experience and accelerate insurers’ operational processes.
    • The module equips insurers with a comprehensive, efficient solution to optimise policy application processing.

    Munich Re Automation Solutions Ltd, a leading provider of automated underwriting and analytics solutions to the life insurance industry, is proud to announce the launch of new module Interview Screens for its automated underwriting point of sale solution, SARA. 

    Lightweight and flexible, SARA Interview Screens adopt the visual experience and user interface of the insurer’s own brand, providing applicants with a seamless journey through the underwriting process.  

    Alby Van Wyk, Chief Commercial Officer at Munich Re Automation Solutions, highlighted the advantages of the new underwriting solution, saying: “SARA Interview Screens streamline the initial phase of the insurance application process. The client system now seamlessly transitions to our underwriting engine, which expertly handles the Screens. This approach accelerates projects by reducing overall effort and time, making it an ideal solution for customers with time or resource constraints who seek configurable out-of-the-box application interfaces.”

    Alberto Abalo CEO Munich Re Life and Health, Southern Europe and Latin America, said: “We are excited to add Interview Screens to our successful automated underwriting solution at the point of sale (SARA). We are very conscious of the digital transformation stress that IT resources are under in insurance companies, so Screens can now help without changing the visual experience and user interface. 

    “SARA already gives our clients a very profound set of rules for underwriting life and health insurance. It is up to date with the latest medical advances, can underwrite more than 90 per cent of the applications in less than two minutes, while at the same time understanding underwriting data to offer a personalised experience. I am sure that Screens will make our clients even easier to enjoy our solution.”

    The Interview Screens engage the underwriting engine, guiding question presentation and prompting user interactions. Initially, as applicants answer a set of interview questions based on their profile, the underwriting engine leverages the predefined SARA rules and questionnaires to determine whether to employ reflexive questions or if an underwriting action should be applied as a result of a disclosure. 

    Once all questions are answered, a comprehensive summary screen displays all entered information, which reverts to the underwriting engine for final decision-making.

    SARA Interview Screens represent a significant leap forward in digital underwriting technology, equipping insurers with a comprehensive, efficient solution for policy application processing. This offering advances Munich Re Automation Solutions’ mission to reinvent the consumer's experience of insurance through innovative technology.


    For more information on SARA please visit Munich Re Digital Solutions website. Digital Solutions for Life & Health | Munich Re.

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