Emerging technologies are reshaping risk – and opportunity

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Technology is no longer a peripheral factor in the risk landscape. It is now embedded in the core of how organizations operate, make decisions, and deliver value. Our latest RiskScan report shows that technologies – especially artificial intelligence – are transforming both the nature of risk and the tools available to manage it.

Across the global marketplace, RiskScan respondents identified the following as the most impactful technologies:

70%

Artificial intelligence/
Generative AI

45%

Smart devices

42%

Internet of Things

32%

Digital insurance

32%

Connected/
autonomous vehicles

As AI and connected devices become embedded in every part of the economy, the distinction between digital and physical risk is fading. A single failure can trigger operational, financial, and safety consequences that can cause significant and costly disruptions to insureds.

Jeff O'Shaughnessy

HSB

President & CEO

Why this matters

Emerging technologies are transforming the risk landscape in ways that are both promising and challenging. AI accelerates decision‑making but increases model complexity. IoT expands visibility but widens the attack surface. Digital platforms improve efficiency but heighten interdependence.

As organizations become more interconnected, the potential for disruption grows, so does the need for comprehensive, forward‑looking risk management.