Hartford Steam Boiler
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HSB Front Door customer portal: Where work happens

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    HSB Front Door allows customers to communicate with HSB, easy and personalized. It provides access to HSB applications, tools, services, reports and more, including InstantQuote and My Policies.

    Through HSB Front Door, you have access to a variety of services:


    • InstantQuote for monoline equipment breakdown coverage (agents only)
    • Submit notice of a new loss
    • Request a jurisdictional inspection
    • Ready-to-use marketing materials

    These services make doing business with HSB easier and faster. Are you an HSB agent or client insurance company that wants access to HSB Front Door

    For more information, contact HSB Customer Solutions below.

    HSB InstantQuote

    HSB InstantQuote is a service within HSB Client Connection. It lets HSB appointed agents quote and bind equipment breakdown coverage on-line anytime - day or night - in as little as three minutes. Agents helped HSB design InstantQuote so it's fast, simple and smart. No special equipment knowledge is required, and you can be up and quoting in minutes. You don't need to be an expert; HSB InstantQuote automatically recommends a broad coverage program, has advanced features to tailor coverage and price, and offers the convenience to easily manage your quotes.

    My Policies: Policy management system

    My Policies is HSB's monoline Equipment Breakdown policy management system. My Policies helps agents and brokers to service customers more efficiently by providing instant access to account information, policy documents, billing data and loss runs. It also allows agents or brokers to request policy changes online in one step, and track progress of their change request. My Policies is a secure policy service tool especially suited for producers with high volume equipment breakdown portfolios and high service customers.
    Contact Us
    HSB Customer Solutions
    Hours: 8:00 a.m. to 8:00 p.m. EST, Monday through Friday