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Contact us between 8:00 AM and 8:00 PM EST

If you're an agent, broker, insurer, or policyholder, you can find the support right for you.

For General Assistance

HSB Customer Solutions

Hours: 8:00 a.m. to 8:00 p.m. EST, Monday through Friday

Phone 1-800-472-1866

Email Customer_Solution_Center@HSB.com

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Report a claim

HSB Claim Hotline

Phone 1-888-472-5677

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Schedule an inspection

HSB Assistance and Claim

Phone 1-800-333-4677

Email NSCInsp_Hotline@HSB.com

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HSB Offices

Home Office - Hartford

Address:

1 State Street, Hartford, CT 06102

Phone (860) 722-1866

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Service Operations - Valley Forge

Address:

Bay Colony Executive Park, 595 East Swedesford Road, Wayne, PA 19087

Phone 1-484-582-1866 - 1-800-472-1866

Fax 1-484-582-1800

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Global Inspection and Engineering Services Branch Offices

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Contact HSB

Contact us between 8:00 AM and 8:00 PM EST

For General Assistance

Report a claim

Schedule an inspection

HSB Offices

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