cDays 2023 – Sales Excellence Edition
11-12 July 2023 in-person event in Munich (Hybrid setting for the main presentations)
July 11 - July 12 2023
cDays 2023 – Sales Excellence Edition
Save the Date
REfocusing on what matters in a complex market environment
We are delighted to welcome you back to the cDays Sales Excellence Edition in a hybrid – on-site and online – format this year. We’re looking forward to our on-site experience and thrilled to simultaneously be able to connect with those colleagues joining virtually.
Under the above motto – REfocusing on what matters in a complex market environment – we will be discussing the hard market, client centricity and new revenue models amongst many other topics. Whether you’re joining in person or online, your contribution and engagement throughout is not only essential but also highly valued.
Your Dial-in link to the sessions:
We look forward to meeting you virtually at the cDays!
Agenda
| Agenda – Tuesday, 11 July 2023 | ||||
|---|---|---|---|---|
| Time | Venue | Session Topic | Description of the session | Hybrid |
| 09:00 - 09:30 | S3, room: Europe | Welcome Florian Makoto Gruson Head of Global Sales & Distribution | Opening of the conference; reflection on key theme; agenda of the day | yes |
| 09:30 - 10:00 | S3, room: Europe | Opening Keynote Thomas Blunck CEO Reinsurance | Expectation towards Munich Re’s sales community, view of the Board of Management | yes |
| 10:00 - 11:00 | S3, room: Europe | Panel discussion “Insights from various markets” Moderator: Florian Makoto Gruson Panellists: Ajeet Phatak CME, Tokyo Philip Schoyerer CME, Germany Kerri Hamm CME, MRUS | Insights from Client Executives on the impact of the hard market, the opportunities and challenges faced by insurers, and the strategies going forward | yes |
| 11:00 - 11:30 | Catering zone S3/-1 | Networking coffee | ||
| 11:30 - 12:30 | S3, room: Europe | Hard market tactics Moderator: Sebastian Lemke Head of Sales Excellence Development Speakers: Leo De Donno Director MR Madrid Peter Fiechter Competiva | Interactive session on negotiation tactics and typical push-backs | yes |
| 12:30 - 13:30 | Catering zone S3/-1 | Networking lunch | ||
| 13:45 - 14:30 | S3, room: Europe | Must win battles P&C Moderator: Pia Steinberger Senior Consultant, Global Sales and Distribution Speakers: PeiQi Lee Senior Underwriter Bärbel Mohr Senior Underwriter Cyrus Delarami Head of section | Topics which should be taken up in the coming renewal season | yes |
| 14:30 - 14:45 | S3, room: Europe | Introduction to the Breakout on Client Centricity | Overview on topics, presenters introduction to the breakout session | |
| 14:45 - 15:15 | Catering zone S3/-1 | Networking coffee | ||
| 15:15 - 16:00 | S3, rooms | Breakout session “Client Centricity" | Presentation and Q&A Session from the various departments: | |
| Africa | Alexander Lay Head of DAA2 | Digital Solutions NL (DAA2) | ||
| America | Daniela Frömmel Head of Contingency at Specialty Re | Specialty Re | ||
| Asia | Christine Prendergast Head of Claims Theresia Lochner Head of Dept. Claims | Claims | ||
| Europe | Alex Wettemann Head of F&C | F&C | ||
| 16:00 - 16:30 | Catering zone S3/-1 | Networking coffee | ||
| 16:30 - 17:30 | S3, room: Europe | Latest updates from Sales Excellence Sebastian Lemke Head of Sales Excellence Development | SI1.3 to share an overview of the latest changes in our offering; detailed look into Future of Sales | |
| 18:00 – 22:00 | Main building Inner courtyard | Summer “Wies’n” at 10:00 p.m. we start the “after Wies’n Clubbing” at the Munich’s | ||
| Agenda – Wednesday, 12 July 2023 | ||||
|---|---|---|---|---|
| Time | Venue | Session Topic | Description of the session | Hybrid |
| 09:00 - 09:10 | S3, room: Europe | Welcome back Florian Makoto Gruson | Brief introduction to the agenda of the day | yes |
| 09:10 - 09:50 | S3, room: Europe | Macroeconomics Richard Hewitt Head of Business Intelligence at Guy Carpenter | Current market environment, particular challenges, points to watch | yes |
| 09:50 - 10:10 | S3, room: Europe | ESG business opportunities Salman Siddiqui Senior Director, Insurance Practice Lead Europe and Africa at Moody’s Analytics Paul McCarney Senior Director Insurance Product Strategy at Moody’s Analytics | Moody’s ESG Scoring and Analytics offering | yes |
| 10:10 – 10:40 | S3, room: Europe | Panel discussion on "ESG – operational integration" Moderator: Christa Schwimmer CME, Global Clients Panellists: Simon Tighe Group Head of Investments, Treasury & Credit Risk at Chaucer Group Salman Siddiqui, Paul McCarney Moody’s Analytics | Initial observations since implication of ESG Scoring, impact on risk selection and portfolio steering and challenges associated | yes |
| 10:40 – 11:15 | Catering zone S3/-1 | Networking Coffee | ||
| 11:15 – 12:15 | S3, room: Europe | Panel discussion on "New revenue models" Moderator: Joachim Mathe Managing Director GCU Panellists: Stephen Walker Senior Project Manager, Munich Mayank Joshi Regional Manager Digital, Mumbai Scott Reeves Head of New Markets, Sydney | How to lay the foundation for successful future revenues? Introduction to and discussion on different strategies | yes |
| 12:15 - 13:30 | Catering zone S3/-1 | Networking lunch | ||
| 13:30 - 14:00 | S3, room: Europe | Close to the core – introduction to market fair | Products and services closely related to our core business – introduction to the market fair | |
| 14:00 - 15:00 | Africa America Asia Copenhagen Europe Istanbul Osaka | Market fair - products & services Speakers: various | Cyber Sales Kit, room: Africa Improvex, room: America Realytix Zero, room: Asia RMP, room: Copenhagen GCU, room: Europe Digital Solutions for L&H, room: Istanbul F&C Platform, room: Osaka | |
| 15:00 - 15:30 | Catering zone S3/-1 | Networking coffee | ||
| 15:30 - 16:25 | S3, room: Europe | Share2win pitches Hosts: Natalie Pakkiri CME, South Africa Reinhard Paul CME, CEE | Promising and/or successful business initiatives from our community for out community | yes |
| 16:25 - 16:45 | S3, room: Europe | Voting / Award Ceremony | Your vote counts | yes |
| 16:45 - 17:00 | S3, room: Europe | Wrap up and farewell | yes | |