UK and Ireland
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HSB Home Cyber Insurance

Insurers and Managing General Agents

Providing our trading partners with innovative, comprehensive cyber solutions for your personal lines propositions.

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    Cyber threats are becoming more sophisticated and diverse

    By using laptops and smartphones to shop and manage our lives online, we are at greater risk of cyber crime; which can also cause financial, emotional, and physical harm.

    Furthermore, today’s connected homes where smart devices connect seamlessly pose potentially unseen cyber vulnerabilities. Despite this, many consumers do not have adequate protection in place or understand how to respond if they fall victim to cyber-criminals.

    Consumer research shows:

    45%

    of consumers wouldn’t know how to respond if they were targeted by cyber-criminals.†

    24%

    of respondents were either personally affected or know someone affected by cybercrime.†

    3/4

    of those affected by cybercrime were financially or emotionally impacted.†

    What is HSB Home Cyber Insurance?

    Protection against cyber crime and home systems damage

    As a leading specialist provider of engineering and technology insurance, our cyber insurance cover is designed to provide support to individuals if they fall victim to cybercrime.

    The policy helps cover the cost of restoring damaged home systems following a cyber event, financial losses from fraudulent activities and personal reputational harm caused by cyber incidents. Cover is provided for home systems, including IoT/Wi-Fi devices and connected home technologies.

    Who is the cover for?

    Our home cyber insurance is aimed at individuals and their family members, including employees who live and/or work at the same address. Cover is provided at the home residence or anywhere in the world.

    Highlights of our cover

    HSB’s Cyber Insurance has three sections of cover:

    Cyber home systems damage following a cyber systems event

    Damage to home systems following a cyber event can lead to data breaches, unauthorised access and potential damage or disruption to devices and home networks. HSB's Cyber Insurance covers the reimbursement of restoring home systems, removing computer viruses and providing expert professional guidance on home systems and viruses.

    Cyber crime

    Cyber crime can have a significant and immediate financial impact on individuals. HSB's Cyber Insurance covers losses sustained through fraud, telephone hacking and cyber ransom.

    Online liability

    Cyber crime can compromise an individual’s data privacy and negatively impact their reputation. HSB's Cyber Insurance covers losses associated with online liability data privacy breaches resulting from a cybersecurity event, such as data breaches.

    HSB is committed to providing a superior customer experience through our specialist claims service.
    HSB Claims Team

    Delegated authority/
    reinsurance solutions

    Specialists in providing reinsurance, and embedded insurance and inspection solutions to our partners

    UK-based arm of
    HSB Group

    The equipment breakdown insurance and inspection market leader since 1866.

    Part of
    Munich Re

    A world leader in risk solutions, consistent risk management, and financial stability.

    Rated A++ (Superior) by
    A.M. Best Company

    Financially strong and stable.

    Member of the Institute
    of Customer Service

    Demonstrating our commitment to continually improving customer service performance and professionalism.

    Our home cyber insurance product is for consumers and is offered through other Insurers and Managing General Agents. It’s designed to be embedded as a cover section within other personal lines insurance products, such as home insurance and personal cyber insurance.

    Contact us

    We can provide our partners with innovative, all-encompassing cyber solutions. If you’re looking to provide specialist cover as part of your personal lines propositions, contact our team:
    † HSB home cyber insurance consumer research conducted in November 2023 with 1,328 respondents.