HSB CyberPro | Cyber Insurance
Business Customers
This product is only accessible via insurance brokers
A cyber helpline and insurance policy all in one for micro, small, and medium-sized businesses with an annual turnover of up to £10m/€10m
Cyber attacks can significantly impact a business through operational disruption, financial loss and reputational damage, whatever their size or sector. Many organisations are at risk from a cyber incident at some point, with increasingly sophisticated methods, such as utilising artificial intelligence, becoming mainstream.
Cyber insurance awareness is rising amongst businesses, but according to recent research from HSB significant preparedness gaps exist. Some businesses lack robust security protocols or don’t know how to respond in the event of a cyber incident, potentially leaving them exposed to high, unforeseen costs2.
UK
42%
of micro businesses
46%
of small businesses
identified cyber security breaches or attacks in the last 12 months1
Republic of Ireland
40%
of businesses
experienced at least one cyberattack in the past five years3
41%
of Irish workers
fear they could cause a cyberattack in the next 12 months4
What is HSB CyberPro?
Help when it's needed. 24/7 access to expert support when businesses suspect or experience a cyber incident.
The policy provides access to 24/7 assistance through the provision of a cyber helpline. Should a suspected cyber incident occur, cybersecurity experts will quickly respond and provide technical assistance, impact mitigation, and ongoing support to identify, contain and resolve the issue.
Who is the cover for?
HSB CyberPro is specifically designed for micro, small, and medium-sized businesses with an annual turnover of up to £10m/€10m. For businesses with an annual turnover greater than £10m/€10m, explore our non e-trade product > HSB Cyber Insurance.
55%
of businesses expect to suffer a cyber attack within the next 12 months **
84%
of businesses anticipate a negative impact from a cyber incident **
62%
of businesses would contact external technical experts first when seeking support for a suspected cyber incident **
Explore our six sections of cover
Cyber helpline
Cyber crime
Data-breach expense
Immediate, unlimited, 24/7 access, 363 days a year6, to expert help when a business:
- suspects or experiences a cyber incident; like a phishing email, ransomware, or suspicious system activity
- wants to ask any general questions about cyber security
Cover includes:
- Technical assistance to investigate computer systems
- Incident containment to stop a data breach from spreading
- Impact mitigation to limit any damage and protect systems in the future
- Ongoing support through recovery and resolution
Covers losses sustained by criminal cyber activities, including fraud, telephone system hacking, and cyber ransom demands.
Cover includes:
- Financial loss resulting from fraudulent use of data in a computer system
- Payments due to a telephone service provider resulting from hacking
- The cost of responding, and if we agree in writing, the payment of a ransom demand
Covers losses following the failure of a business to keep to its data privacy obligations which can lead to fines, lawsuits and reputational damage.
Cover includes:
- Consultancy costs to investigate the breach and provide guidance
- Notification costs to affected parties and regulators
- Costs of credit file monitoring, identity theft assistance and a helpline to affected parties
- Public relations costs to minimise reputational damage
Cyber liability
Computer systems damage
Loss of business income and extra costs
Covers damages and defence costs associated with cyber liability resulting from a cyber event, such as data breaches.
Cover includes:
- Damages and costs:
- Data privacy
- Virus transmission
- Defamation and disparagement
Financial protection and expert support when a business's computer systems are damaged due to a cyber event. The policy includes three distinct areas of cover, each addressing a different stage of recovery and resilience.
Cover includes:
- Computer system reconfiguration, including the cost of restoring data
- Computer virus locating and removal
- Consultancy costs on virus and hacking prevention
Covers losses when a cyber event disrupts a business’s ability to operate, including additional expenses incurred to mitigate disruption and restore operations after a cyberattack.
Cover includes:
- Loss of business income
- Extra costs to minimise disruption to a business’s computer system
UK-based arm of
HSB Group
The equipment breakdown insurance and inspection market leader since 1866.
Part of
Munich Re
A world leader in risk solutions, consistent risk management, and financial stability.
Rated A++ (Superior) by
A.M. Best Company
Financially strong and stable.
Member of the Institute of
Customer Service
Demonstrating our commitment to continually improving customer service performance and professionalism.
What does our cyber helpline cover?
HSB's cover provides businesses with immediate access to expert support via a dedicated cyber helpline (phone or email) when they suspect or experience a cyber incident, or if they have any general questions about cyber security.
24/7 access
Our cyber helpline is available to businesses 24/7, 363 days a year6, with no excess and can be used unlimited times during the policy period. Incidents can sometimes be resolved prior to a claim.
Technical assistance
Incident containment
Impact mitigation
Ongoing support
Product documentation
This product is only available via insurance brokers
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