HSB CyberPro
Brokers and Agents
E-trade product: Trade via HSB Fast Track or Acturis
properties.trackTitle
properties.trackSubtitle
A cyber incident response helpline and cyber insurance policy all in one
Comprehensive cover for micro and small businesses with annual turnovers of up to £10m/€10m
Cyber attacks can significantly impact a business through operational disruption, financial loss and reputational damage, whatever their size or sector. Many organisations are at risk from a cyber incident at some point, with increasingly sophisticated methods, such as utilising artificial intelligence, becoming mainstream.
Cyber insurance awareness is rising amongst businesses, but according to recent research from HSB significant preparedness gaps exist. Some businesses lack robust security protocols or don’t know how to respond in the event of a cyber incident, potentially leaving them exposed to high, unforeseen costs1.
UK
42%
of micro businesses
46%
of small businesses
identified cyber security breaches or attacks in the last 12 months2
Republic of Ireland
40%
of businesses
experienced at least one cyberattack in the past five years3
41%
of Irish workers
fear they could cause a cyberattack in the next 12 months4
What is HSB CyberPro?
HSB CyberPro is a commercial solution designed to support businesses that rely on electronic devices and digital computer systems to process data.
As a leading specialist provider of engineering and technology insurance, HSB CyberPro can provide comprehensive coverage to protect against loss or damage from cyber risks, data breaches and IT system vulnerabilities which could be detrimental to a business and its reputation.
Help when it's needed. Cover includes 24/7 access to expert support when businesses suspect or experience a cyber incident.
Explore our six sections of cover
Cyber incident response helpline
Cyber crime
Data-breach expense
Immediate, unlimited, 24/7 access, 363 days a year5, to expert help when a business suspects or experiences a cyber incident, like a phishing email, ransomware, or suspicious system activity.
Cover includes:
- Technical assistance to investigate computer systems
- Incident containment to stop a data breach from spreading
- Impact mitigation to limit any damage and protect systems in the future
- Ongoing support through recovery and resolution
Covers losses sustained by criminal cyber activities, including fraud, telephone system hacking, and cyber ransom demands.
Cover includes:
- Financial loss resulting from fraudulent use of data in a computer system
- Payments due to a telephone service provider resulting from hacking
- The cost of responding, and if we agree in writing, the payment of a ransom demand
Covers losses following the failure of a business to keep to its data privacy obligations which can lead to fines, lawsuits and reputational damage.
Cover includes:
- Consultancy costs to investigate the breach and provide guidance
- Notification costs to affected parties and regulators
- Costs of credit file monitoring, identity theft assistance and a helpline to affected parties
- Public relations costs to minimise reputational damage
Cyber liability
Computer systems damage
Loss of business income and extra costs
Covers damages and defence costs associated with cyber liability resulting from a cyber event, such as data breaches.
Cover includes:
- Damages and costs:
- Data privacy
- Virus transmission
- Defamation and disparagement
Financial protection and expert support when a business's computer systems are damaged due to a cyber event. The policy includes three distinct areas of cover, each addressing a different stage of recovery and resilience.
Cover includes:
- Computer system reconfiguration, including the cost of restoring data
- Computer virus locating and removal
- Consultancy costs on virus and hacking prevention
Covers losses when a cyber event disrupts a business’s ability to operate, including additional expenses incurred to mitigate disruption and restore operations after a cyberattack.
Cover includes:
- Loss of business income
- Extra costs to minimise disruption to a business’s computer system
Who is the cover for?
55%
of businesses expect to suffer a cyber attack within the next 12 months (1)
84%
of businesses anticipate a negative impact from a cyber incident (1)
62%
of businesses would contact external technical experts first when seeking support for a suspected cyber incident (1)
HSB Cyber Insurance: For SMEs with annual turnovers of up to £50m/€50m
What does our cyber incident response helpline cover?
24/7 incident response helpline
Technical assistance
Incident containment
Impact mitigation
Ongoing support
Underwriting appetite
What are the conditions, exclusions, and limits of the cover?
Main conditions
- Original data must be backed-up every seven days
- Use up-to-date anti-virus software and a firewall
- Appropriate procedures are in place to protect data
Main exclusions
- External network failure
- The value of data
- Fraudulent use of credit or debit card; or fraudulent credit applications
- Deliberate defamation or disparagement
Policy limits and excesses
Depending on the customer type, our available range of limits and excesses are:
- Limits (including defence costs):
- From £10,000 to £1,000,000
- Excess:
- Section 1: Nil
- Sections 2-6: From £50 to £5,000
How do I access the cover?
HSB CyberPro is accessible online via:
- HSB Fast Track
- Acturis; under 'Cyber NOW'
Product documentation
UK-based arm of
HSB Group
The equipment breakdown insurance and inspection market leader since 1866.
Part of
Munich Re
A world leader in risk solutions, consistent risk management, and financial stability.
Rated A++ (Superior) by
A.M. Best Company
Financially strong and stable.
Member of the Institute of
Customer Service
Demonstrating our commitment to continually improving customer service performance and professionalism.