Beyond breakdown:
HelixIntel

As the leader in providing Equipment Breakdown coverage, HSB brings more than 150 years of expertise with a keen focus on proactive risk mitigation techniques to predict and prevent future claims. As an HSB insurance partner client, insurers are eligible to offer HelixIntel to their policyholders.

HelixIntel is the first shared platform that gives insurance partners and maintenance teams the tools to prevent losses together. Policyholders get ahead of equipment, operations, and property issues before they become claims, and insurers gain insight into how it can work across their book.

HelixIntel works through two connected products:

HelixCMMS gives policyholders' maintenance teams a simple, modern platform to manage equipment and properties, schedule preventive work, and stay organized. It's built for the frontline, so crews actually use it — with unlimited users and no per-seat costs.

HelixPrevent is built for insurance partners and provides visibility into maintenance activity across policyholders, tools to deliver guidance directly into their operations, and a dashboard to track avoided claims costs at the portfolio level.

HelixIntel helps policyholders:

• Access a native iOS and Android mobile app built for frontline maintenance crews
• Automate PM scheduling with prebuilt templates for common risk categories
• Track work orders and assets in real time across multiple locations
• Demonstrate the status of maintenance work with data to back it up

HelixIntel helps insurers:

• Identify policyholders who are actively managing risk and those who need support
• Deliver targeted risk guidance without additional site visits
• Strengthen policyholder relationships with a tangible, everyday benefit
• Build a documented loss prevention program with measurable results

Every $1 in deferred maintenance can cost $4 to address later — a compounding risk that grows the longer it goes unmanaged.¹

Policyholders with active preventive maintenance programs have experienced up to 70% fewer claims and 11% lower claim severity.¹

Insurance partners are seeing 10x ROI on HelixIntel within one to two years.²

HelixIntel handles the heavy lifting on policyholder onboarding and ongoing support, working with your team to facilitate communications and engagement.