Insurance Programs Services
As part of the Munich Re organization, we have experts in virtually all fields of underwriting, actuarial, claims, systems and supporting services. We work closely with you to develop underwriting guidelines, authorities and procedures that reflect your strengths and experience.
Our unique, unbundled service model allows us to tailor insurance programs to meet your needs. You participate in selecting key services such as claims administration, risk control, premium audits, and use of our policy rating and issuance system.
Our unbundled service model allows you to use TPAs approved by us. We can assist in your TPA search, accessing professional administrators that are most appropriate for your geographic reach and for the classes of business you write. Our claims experts provide oversight of TPAs on primary program business. Our ongoing evaluations can generate recommendations to ensure the continued quality of claims handling, claims staff, and claims systems.
In addition, we can work with you and your TPA (or in-house claims department) to create and define loss prevention strategies, optimize the underwriting process, and provide solution-oriented guidance on claims beyond your in-house or TPA’s expertise or authority.
Our Claims professionals are among the most experienced in the industry. We work in close partnership with clients and our underwriting teams to provide solution-oriented guidance and feedback. Then we take that a step further, working with you to create and define loss prevention strategies and optimize the underwriting process. Our expertise is available to help clients solve a wide range of claims challenges. We can help you to:
- Ensure the adequacy of your reserves
- Better manage catastrophic injury claims
- Successfully resolve coverage issues
- Review policy exclusion language
- Improve settlement evaluation and negotiation processes
- Enhance effectiveness of a claims unit through due diligence reviews, claims and operational audits and similar activities