Gracechurch, the independent insurance research consultancy, has awarded four separate Service Quality Marque (SQM) accreditations in 2026, covering London Market insurers and UK Regional Market insurers across claims and underwriting disciplines.

Brokers valued  Munich Re Specialty – Global Markets, Syndicate’s expertise, communication and the commercially-minded team. 

Ben Bolton, Managing Director of Gracechurch said: “Munich Re Specialty – Global Markets, Syndicate’s achievement of the 2026 Service Quality Marque reflects a very strong year for service. Feedback consistently points to a team that is knowledgeable, easy to deal with and commercially minded, with a clear commitment to delivering a high quality claims service. Well done to all.”

Lindsay McQuillan, Head of Claims, Munich Re Specialty – Global Markets, Syndicate said: “We are delighted to receive this recognition from Gracechurch, which reflects the dedication and hard work of our team. Our people are at the heart of everything we do, and it is their trusted expertise - combined with a strong focus on relationship management - that enables us to deliver claims excellence for all our stakeholders. Congratulations to the Global Markets, Syndicate claims team, and thank you to our broker partners for their continued support in helping us provide a responsive, personal, and high-quality service to our customers.”