©mauritius images / Masterfile

Remote Industries

Streamline the property claims process after a natural catastrophe and help your homeowners recover faster.

Catastrophic natural events continue to increase in frequency and severity. They turn homeowners’ lives upside-down before, during, and after the event. Insurers struggle to manage a large influx of claims and frustrated policyholders. Now there is a claims management solution that speeds the process of recovery for everyone.

Remote Industries – next-generation hurricane claims management

Munich Re’s Remote Industries hurricane tool suite uses advanced technologies to help insurers better manage the claims process – and be more responsive to homeowners.

High-resolution aerial imagery, remote sensing, Artificial Intelligence (AI), and machine learning help improve risk and damage assessment, accelerate response time, and deliver an exceptional customer experience.

Detailed information about each property is available before, during and after an event. Heat maps and damage assessment reports are provided via a simple web tool or API.

Take your natural disaster claims management to the next level.

For more information, contact us.

The Remote Industries hurricane tool suite offers many advantages to both homeowners and insurers.

Early damage prediction and updates

Property-specific loss prediction four days before landfall; receive total expected exposure, projected loss, and an estimate of adjusters needed
Pro-actively contact homeowners to offer ways to help mitigate damage
Updates provided daily, as early as one day after event

Please note that four-day time period may vary due to weather conditions.

Advanced damage detection

Property specific roof damage reports four days after landfall
Roof damage classification from "no roof damage" to "major structural damage"; ability to triage claims accordingly

Please note that four-day time period may vary due to weather conditions.

Improved claims management

Detect damages before First Notice of Loss
Manage claims resources more efficiently and reduce loss adjustment expense
Review simple claims using the video inspect ion tool for non-roof damage

Post hurricane repair identification

Get visual confirmation of repair status six months after hurricane
Gauge repair status via aerial imagery
Assist in policy renewal decision based upon data collected (roof age, material detection)

Take your natural disaster claims management to the next level.

For more information, contact us.

How the Remote Industries hurricane tool suite works

WEATHER PATTERNS

Advanced weather models are applied to a deep learning model developed at Munich Re´s Innovation Lab. These models are then run against an insurer’s property portfolio to predict how the impending hurricane may impact properties in an area that is likely to be affected. (For example, all policies in the Florida Panhandle, if the hurricane was predicted to make landfall there.)

AERIAL IMAGERY

Shortly after a hurricane, aerial images are collected via aircraft, allowing high resolution images to be generated over very large areas.

DEEP DATA

Hundreds of property and weather data points are sourced for each location, ensuring accuracy in pre-event hurricane damage predictions and post-event hurricane damage detection.

Take your natural disaster claims management to the next level.

For more information, contact us.

The material presented here reflects projections based on assumptions and forecasts, and is intended for information purposes only. It is not intended to be legal, underwriting, financial or any other type of professional advice and the recipient should consult with its own counsel or other advisors to verify the accuracy and completeness of any information used and to determine its applicability to the recipient’s particular circumstances. The Remote Industries product and service is offered by Münchener Rückversicherungs-Gesellschaft Aktiengesellschaft (“Munich Re”). Remote Industries is provided by MR Service GmbH which is a wholly owned subsidiary of Munich Re. Neither Munich Re nor Munich Reinsurance America, Inc. (collectively, the “Companies”), or any of the Companies’ respective affiliates, makes any warranty, representation or guarantee, expressed or implied, in this material regarding the product or service and the suitability of the product and service for the recipients’ particular purpose. The Companies disclaim any and all liability whatsoever resulting from use of or reliance upon this material.

Munich Re is a reinsurance company organized under the laws of Germany. In some countries, including in the United States, Munich Re holds the status of an unauthorized reinsurer. Policies are underwritten by Munich Re or its affiliated insurance and reinsurance subsidiaries. Certain coverages are not available in all jurisdictions.