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Remote Industries

Help homeowners recover faster after a catastrophe.

We are in a changing risk environment. Managing an efficient claims response is a challenge when catastrophic events are occurring with more frequency and at a greater intensity. How do you treat your hardest hit customers with compassion and help them start their recovery as soon as possible?

Introducing Remote Industries – next-generation hurricane claims management

Munich Re’s Remote Industries hurricane tool suite uses advanced technologies to manage the claims process better – and be more responsive to homeowners.

High-resolution aerial imagery. Machine learning. Computer vision.

These are the advanced technologies that can help you assess the threat of an approaching hurricane, accelerate your assessment of wind damage, and improve your ability to respond.

Munich Re’s Remote Industries delivers heat maps of the affected area and information about each insured property before, during and after an event – all through a browser or directly into your claims system. These insights can help you manage your claims process and deliver an exceptional customer experience, especially after a catastrophe.

Take your natural disaster claims management to the next level.

For more information, contact us.

The Remote Industries hurricane tool suite offers many advantages to both homeowners and insurers.

Predict damage early

Get property-specific loss prediction four days before landfall; receive total expected exposure, projected loss, and an estimate of adjusters needed
Receive updates daily, until one day after event
Contact homeowners to offer ways to help mitigate damage and manage loss adjustment expenses

_{Please note that four-day time estimate for loss predication may vary due to weather.}

Detect damage better

Property specific roof damage reports four days after landfall
Roof damage classification from "no roof damage" to "major structural damage"; ability to triage claims accordingly

_{Please note that roof damage report delivery timing may vary due to weather.}

Improved claims management

Detect damage before First Notice of Loss is received
Manage claims resources more efficiently and reduce loss adjustment expense
Review simple claims using the video inspection tool for non-roof damage

Post hurricane repair identification

Get visual confirmation of repair status six months after hurricane
Monitor repair status via aerial imagery
Assist in policy renewal decision based upon data collected (roof age, material detection)

How the Remote Industries hurricane tool suite works

WEATHER PATTERNS

Advanced weather models are applied to a deep learning model developed at Munich Re´s Innovation Lab. These models are then run against an insurer’s property portfolio to predict how the impending hurricane may impact properties in an area that is likely to be affected.

AERIAL IMAGERY

Shortly after a hurricane, aerial images are collected via aircraft, allowing high resolution images to be generated over very large areas.

DEEP DATA

Hundreds of property and weather data points are sourced for each location, ensuring accuracy in pre-event hurricane damage predictions and post-event hurricane damage detection.

Take your natural disaster claims management to the next level.

For more information, contact us.

The material presented here reflects projections based on assumptions and forecasts, and is intended for information purposes only. It is not intended to be legal, underwriting, financial or any other type of professional advice and the recipient should consult with its own counsel or other advisors to verify the accuracy and completeness of any information used and to determine its applicability to the recipient’s particular circumstances. The Remote Industries product and service is offered by Münchener Rückversicherungs-Gesellschaft Aktiengesellschaft (“Munich Re”). Remote Industries is provided by MR Service GmbH which is a wholly owned subsidiary of Munich Re. Neither Munich Re nor Munich Reinsurance America, Inc. (collectively, the “Companies”), or any of the Companies’ respective affiliates, makes any warranty, representation or guarantee, expressed or implied, in this material regarding the product or service and the suitability of the product and service for the recipients’ particular purpose. The Companies disclaim any and all liability whatsoever resulting from use of or reliance upon this material.

Munich Re is a reinsurance company organized under the laws of Germany. In some countries, including in the United States, Munich Re holds the status of an unauthorized reinsurer. Policies are underwritten by Munich Re or its affiliated insurance and reinsurance subsidiaries. Certain coverages are not available in all jurisdictions.