
National Customer Service Week 2022
3-7 October
We celebrated the annual campaign; a week-long opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the economy.
Here are views from our people on the campaign's daily themes.
Monday's theme:
'The Human-Tech Interface'


Tuesday's theme:
'Service with Respect'
Wednesday's theme:
'The Professionalisation of Service: Skills and Capabilities'


Thursday's theme:
'Effective Strategy and Leadership'
Friday's theme:
'Customer Service Recognition Day'

Institute of Customer Service
We're a member of the Institute of Customer Service, demonstrating our commitment to continually improving customer service performance and professionalism.