National Customer Service Week 2021
4-8 October
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We celebrating the annual campaign; a week-long opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the economy.
Monday's theme:
The Changing World of Work
Tuesday's theme:
Celebrate 'Service with Respect Day'
Wednedsay's theme:
Essential Customer Service Skills & Capabilities
Thursday's theme:
Effective Strategy & Focused Leadership
Friday's theme:
Giving your customer service heroes the Recognition they deserve
At HSB, we regularly call out our ‘Brand Hero’ employees. Here’s their take on what ‘customer experience’ means to them.