Customer Solutions Centre

COVID-19 pandemic

All of our teams are well prepared as we continue to operate our business as usual. For more information about how we continue to service our customers, click here.

For enquiries regarding renewals or existing policy queries, please contact our Customer Solutions Centre, quoting the policy/contract number:

Call us: 0845 345 5510

Write to us:

HSB Engineering Insurance
Chancery Place
50 Brown Street
M2 2JT 


We place great importance on providing a quality service to all of our customers, and we welcome feedback on any aspects of our service. If you would like to provide feedback: