HSB CyberPro™
Comprehensive cyber coverage for Canadian businesses
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Strength you can stand behind
20
Years
HSB has been providing cyber insurance and risk management for nearly two decades.
24/7
Claims
Our cyber claims specialists are available to support your clients when it matters most.
Top 10
Cyber insurers
HSB is among the top 10 cyber insurers in North America.
A++
Rated
HSB is rated A++ (Superior) by AM Best — offering the strength and stability your clients can count on.
Cyber coverage built for real-world risks
First-party coverages
Network Event Response Expenses
- Coverage for expenses incurred to investigate and respond to a Network Event, including legal advice, computer forensics (including PCI Forensic Investigator), notification and credit monitoring, and any other services to mitigate the impact of a Network Event.
Cyber Extortion
- Coverage for costs and expenses to respond to an Extortion Event, including payment of an Extortion Payment.
Crisis Management and Public Relations
- Coverage for a professional public relations firm to assist with communications to the media, general public, customers, or clients following a Network Event.
System Restoration, Data Restoration, and Data Recreation
- Coverage for a vendor to recover, restore, repair, or replace electronic data or recover, reinstall, or configure software or operating systems that are damaged as a result of a Network Security Incident.
Bricking
- Coverage to repair or replace hardware components of a Network rendered inoperable for its intended purpose by Malware.
Betterment
- Coverage for costs and expenses to upgrade or improve hardware or software to prevent a similar future Network Security Incident.
Business Interruption
- Coverage for Business Income Loss and Extra Expense for up to 365 days following a Network Event or Voluntary Shutdown. Includes coverage for up to $50,000 for a forensic accountant to assist in calculating and preparing a proof of loss.
- Coverage is also available for Business Interruption Loss and Extra Expense due to a failure of computer security to prevent a breach of a Network owned, operated, or controlled by an IT Service Provider or a Third Party who provides critical business services to an Insured that causes a disruption to the Insured’s business operations.
System Failure
- Coverage for Business Income Loss and Extra Expense (for up to 365 days) following a System Failure. Includes coverage for up to $50,000 for a forensic accountant to assist in calculating and preparing a proof of loss. Coverage due to a System Failure of a Network owned, operated, or controlled by an IT Service Provider that causes a disruption to the Insured’s business operations is also available.
Reputational Harm
- Coverage for loss of net profit as a result of the adverse impact to an entity’s business reputation due to the dissemination of Protected Information or media reports about a Network Event or Extortion Event.
Social Engineering Fraud
- Coverage for the loss of Money, Securities, or tangible property (including Money or Securities held in trust for others) as a result of a fraudulent written, electronic, or telephonic payment instructions. Explicit coverage for fraudulent payment instructions that involve the use of synthetic media, deep fake technology, or other similar artificial intelligence enabled technology.
Computer Fraud
- Coverage for the unauthorized and fraudulent transfer, payment, or theft of Money, Securities, or tangible property (including Money or Securities held in trust for others) as a direct result of a Network Security Incident.
Invoice Manipulation
- Coverage for Money or Securities the Insured is unable to collect as a result of a fraudulent invoice or fraudulent payment instruction.
Cryptojacking and Utility Fraud
- Coverage for increased utility expenses as a result of Cryptojacking or Telephone Fraud.
Executive Computer Fraud
- Coverage for the loss of Money or Securities from an Executive’s personal financial account as a result of a Network Security Incident.
Valued Business Income Loss
- We calculate the daily amount we will pay based on net income and fixed operating costs reported at the time of underwriting.
- At the time of a loss, the business can receive the pre-calculated valued business income loss for as long as business operations are interrupted, up to 30 days and subject to the endorsement sublimit. The claims process continues as usual, but the business need not wait to receive funds.
- If the actual business income loss exceeds the valued amount, or if the business incurs extra expenses, policyholders may submit an additional proof of loss for those amounts.
Third-party coverages
Network Security and Privacy Liability
- Coverage for Claim Expenses and Damages for liability to a third party as a result of a Network Security Incident or Privacy Incident. Privacy Incident includes the unauthorized disclosure of Protected Information, an actual or alleged violation of a Privacy Regulation, and the unauthorized collection, storage, or retention of Personally Identifiable Information.
Regulatory Proceedings
- Coverage for Claim Expenses and Regulatory Fines (where insurable by law) for liability as a result of a Network Security Incident or Privacy Incident.
PCI Fines, Penalties, and Assessments
- Coverage for Claim Expenses and PCI Fines and Assessments as a result of a Network Security Incident.
Media Liability
- Coverage for Claim Expenses and Damages for liability to a third party as a result of a Media Wrongful Act.
Business Identity Theft Liability
- Coverage for Claim Expenses and Damages arising from the fraudulent use of the Insured’s business identity.
Contingent Bodily Injury/Property Damage
- Coverage for Claim Expenses and Damages for liability to a third party alleging bodily injury or property damage as a direct result of a Network Security Incident.
Tech E&O and MPL
Technology Errors and Omissions Liability
- Coverage for Claim Expenses and Damages for liability to a third party as a result of an error or omission in the rendering of or failing to render Technology Services or Technology Products.
Miscellaneous Professional Liability
- Coverage for Claim Expenses and Damages for liability to a third party as a result of an error or omission in the performance or failure to perform a Professional Service as scheduled on the Policy.
Cyber risk management services
Cyber concierge
A live, dedicated cybersecurity expert to provide one-on-one guidance and cyber consulting for your business.
Email: cyber_concierge@hsb.com
Active threat monitoring
Scanning, monitoring, and identification of system vulnerabilities that could increase the risk of a cyberattack. We promptly alert you and provide easy-to-use instructions if a vulnerability is spotted.
Website monitoring
Actively scans for vulnerabilities in web applications, then creates a report detailing any identified issues and recommendations for fixing them.
Ransomware prevention
Continually monitors the dark web for any breached credentials and proactively removes them.
Partner marketplace
Access to unique offers and exclusive discounts on tools, services, and solutions from HSB partners.
Security policies
Downloadable security policies that can be customized to suit a business’s unique needs, helping them meet contractual and regulatory obligations.
HSB has a broad appetite
Preferred
- Retail
- Hospitality
- Transportation
- Wholesale Trade
- Construction
- Nonprofit Organizations
- Agriculture
- Consultants
- Professional Services
- Event Planning
- Janitorial Services
- Travel Agencies
Selective
- Medical Offices
- Assisted Living
- Nursing Homes
- Payroll Processing
- Private Schools
- Social Assistance
- Financial and Banking Institutions
- Billing Services
- Manufacturing
Ineligible
- Casinos
- Cannabis Production/Distribution
- Adult Entertainment
- Debt Collection
- Municipalities
Additional product information
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Connect with our experts
Stephanie Banning
Head of Department, Cyber Insurance Solutions
Emma Samarze
Cyber Underwriter
General Cyber Inquiries
