IT talent and professionals are reshaping the InsurTech landscape
Rapidly evolving technologies are disrupting the insurance value chain. At Munich Re, innovative minds spearhead its transformation and make change happen.
Meet IT experts at Munich Re
Driving transformation projects in service delivery
Karveen’s impact reaches far beyond the walls of her London office. As the global head of service delivery projects, she leads a team that drives transformation projects and delivers lifecycle enhancements to Munich Re’s globe-spanning IT infrastructure. From building a new network to updating workplace capability for over 20,000 people, through their service delivery projects Karveen and her team shape how people work across the organisation.
Conference calls, steering boards, budget and planning forums shape Karveen’s schedule. Two or three times a month, work takes her away from London. While an ambassador for the digital workplace, to her, meeting face to face remains a decisive tool in making delivery happen. As the owner of the 3-year rolling roadmap of change for IT service delivery, Karveen is responsible for networks, workplaces and infrastructure projects and their associated budget, resources, and governance. The change agendas she delivers have a massive impact – a job she compares to changing the engine of a car going 70 miles per hour.
I’m always looking for tenacious project professionals – PMs, BAs, programme leads. I want gifted collaborators who can retain focus on the big picture and know how to up the delivery clock speed while delivering quality change.
Offering efficient services colleagues can trust
Sharing a leadership role comes with unique benefits – a built-in sparring partner, a sounding board, and a peer to brainstorm with. We share our strengths – that’s what Munich Re’s IT is all about.
In our experience, co-leading boosts productivity. But you need to be on the same page, speak with one voice and make joint decisions.
Kerstin: Sarah and I realised we had reached the same point in our lives. We were part-time working kindergarten moms who wanted to keep up the momentum in their careers. The idea to apply together just popped up. We’re a natural fit – equally qualified, the same mindset and goals, and compatible leadership styles.
Sarah: Proactivity was the key. Kerstin and I drew up a concept to show how we would bring our shared-responsibility model to life. Of course, each of us still had to make it through the selection process on her own merit. We succeeded. Co-leading has allowed us to take the next step in our careers as mothers and professionals.
Sarah: We make the most of our 60:60 position, with time-boxed days and calendars brimming. We cover for each other on our days off and during vacations. Our colleagues appreciate the enhanced availability. With two people at the helm, they always have one of us to turn to for guidance.
Kerstin: We catch up on Monday mornings. Sarah and I take more notes than most peers to bring each other up to speed. Access to the latest tools for information sharing and collaboration keeps our process efficient. If we need to touch base in between, we find a way to make it work.
Kerstin and Sarah’s results have surpassed my expectations by far. The co-lead model is a win-win – for all of us, and for Munich Re. It has allowed us to promote two talents and deliver proof of concept for a leadership model with the potential to improve the future of work.
Munich Re offers a world of career opportunities in information technology
Seven powerhouses stand at the heart of Munich Re’s transformation – Office of the CIO, Enterprise Architecture, Service Management, Service Delivery, Business Solutions, Business Technology, and IT Risk and Security. These IT towers run innovative projects, leveraging disruptive technologies. Artificial intelligence, the Internet of Things (IoT), cybersecurity, big data and data analytics are revolutionising the transfer and management of risk.
Build, forge ahead, innovate and co-create with business experts in environments with a galvanising start-up dynamic. Europe, Singapore, Australia or in the United States: Join one of our global IT hubs to make an impact!