Generali Indonesia set to revolutionise the customers' experience of buying insurance using Munich Re’s ALLFINANZ SPARK
2020/07/09
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Munich Re Automation Solutions today announced partnership with Generali Indonesia
- Generali Indonesia selects Munich Re Automation Solution’s ALLFINANZ SPARK to streamline the paperless process and enhance the customers' experience
- SPARK’s flexible deployment models enables Generali Indonesia to revolutionize their business with little to no business disruption to their current sales process
Munich Re Automation Solutions Pte Limited today announced that Generali Indonesia selected ALLFINANZ SPARK, one of Munich Re’s cloud-based new business, digital underwriting and analytics solution to streamline processes and explore valuable new opportunities delivering consistent risk management in the Indonesian market.
The collaboration represents a broader shift in the Indonesian life insurance industry, catering to digital-savvy consumers who are looking for an improved digital experience when buying Life Insurance. Generali has selected ALLFINANZ SPARK due to the flexible integration which enables Generali to rapidly enhance the existing process with little to no new business disruption, resulting in higher productivity and reduced turnaround times.
Generali is committed to be more innovative and to better serve customers faster and more efficiently in the digital era. We trust Munich Re Automation Solutions ALLFINANZ SPARK to deliver better customer experiences and enable us to meet the needs of today’s digital-savvy customers and prospects. This collaboration is also an opportunity for our agents to shorten the sales process, encourage them to be more productive and better serve their clients.
Generali Indonesia will leverage SPARK’s business insights to understand their business performance and improve how the risk assessment questions are presented. They will utilise actionable analytics to automate the underwriting of routine cases that currently take up underwriters’ valuable time.
Alby Van Wyk, Executive Vice President of APAC at Munich Re Automation Solutions commented: “We are delighted to partner with Generali Indonesia on their journey to digitalisation. With the flexible integration of ALLFINANZ SPARK, Generali Indonesia have the tools to convert more business, more consistently without disrupting the current sales process.”
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