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Claims Service

With considerable knowledge, experience and claims expertise within the engineering/construction market, our in-house claims specialists can be counted on to deliver a first-class service, provide expert claims management and keep our promises; every customer, every claim, every time.

As well as providing direct policy coverage through brokers and managing general agents, we also work with other insurers as a specialist reinsurance company, working in partnership with them to provide specialist engineering coverage to their customers.

Our commitments:

  • We immediately acknowledge every claim, so customers know we've got it
  • We provide customers with the name and contact details of a dedicated Claims Specialist who will provide their assistance
  • Our claims team treat our customers like we all wish to be treated: in a fair, professional and courteous manner
  • We provide a specialist service, responsive to our customers’ individual circumstances and requirements
  • We believe in fair settlement and prompt payment

Your Feedback

We place great importance on providing a quality claims service to all our customers, and we welcome feedback on any aspects of our service.

If you would like to contact us about our claims service, or about any other aspect of our service, please click here. Alternatively, email us at feedback@hsbeil.com.

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