Policyholder Help

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Policyholder assistance

HSB customer solutions
Phone: 1-800-HSB-1866 (1-800-472-1866)
Hours: 8:00 a.m. to 8:00 p.m. EST, Monday through Friday
Email: Customer_Solution_Center@HSB.com

For jurisdictional inspection service
HSB inspection hotline: 1-800-333-4677
Hours: 8:00 a.m. to 8:00 p.m. EST, Monday through Friday
Online: Inspection Request Form
Email: NSCInsp_Hotline@HSB.com

For claim service
HSB claim hotline: 1-888-HSB-LOSS (1-888-472-5677)
Fax: 1-888-329-5677
E-Mail: New_Loss@hsb.com


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© 2019 The Hartford Steam Boiler Inspection and Insurance Company. All rights reserved. This is intended for informational purposes only and does not modify or invalidate any of the provisions, exclusions, terms or conditions of the policy and endorsements. For specific terms and conditions, please refer to the coverage form.

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